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Hi, I'm having a problem about the headset HS-7P model of A4tech........ my problem is after 30 mins or 1 hour the headset was disable from the control panel of my computer what is the best to do to troubleshot of my headset? Thanks! please answer!
By having your microphone set to level D, try setting it on A while
talking to someone who can here you while you switch through. Most
systems are set to B for standard use. On the back of the unit is an up
or down microphone, that would allow your voice to be made higher or
if you are referring to a computer with your microphone & headset attached click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it or select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it click start control panel on the left select hardware and sound then select manage audio devices then recording you should see a microphone right click select enablewindows 7 hope this helps
Good morning, afternoon, evening or night; whatever time of day you are viewing this solution. Thank you for choosing FixYa to solve your problem. The recording feature of your electronic device isn't working properly? You should try turning the volume up on the microphone so it can pick up your voice clearer when talking. If you still can't playback any recordings, check the volume settings of your device on your computer. This is located in the Control Panel (Windows) and the System Preferences (MAC OS) applications of your computer. Go into your operating system's preferences and increase the microphone volume. You may also need to select your headset device as the default recording device (Windows) or the Output Device for recording (MAC OS). If you want my opinion, I think your headset device is not set as the default recording device. If you don't have a headset as the default recording device or output recording device, you can turn the volume up to the maximum setting and you still won't be able to record anything because the computer has another device (if any microphones are installed in the PC) as its default or output recording device. That's why it's important to check your system preferences for a headset to make sure it has the proper settings. I hope you understand this solution and that you can record audio on your headset. Reply back if you need step-by-step instructions.
Here are a couple of things you can try. I included the link for the user guide below.
Callers cannot hear me. • Headset is muted. Press the mute button on headset to unmute the microphone.
• Headset microphone boom aligned incorrectly. Align the headset boom with your mouth. •
The USB adapter is not set as the default Voice device. Use the Voice
settings in Windows under Sounds and Voice Devices to select
"Plantronics C610/C620" as the voice device.
I have windows, so I don't know if this will help, but I found that you have to make sure that the recording device is named "Microphone HS" or something with the word "microphone" in it. For some reason, rosetta stone does not recognize recording devices unless they have the word "microphone" somewhere in their name.... This is true for windows, I don't know if this is true in Mac. At least this may point you in the right direction. :)
Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. firstname.lastname@example.org.