Question about Konica Minolta Magicolor 3730 Dn Color Laser Printer

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Media empty fault

I have a Minolta 3730 DN which has an irritating fault to do with paper. When I try to print certain documents such as labels and some internet pages I get a message "Put Media tray 1 A4". There is always plenty of media and opening and closing the drawer does not get rid of the error code. To do this I have to open and shut the righthand cover. However, the same error will come up if I try to print the same document regardless of what I do. Obviously the fault has nothing to do with the media since, if I cancel the job and print a configuarion page or a different document it works perfectly. I have tried changing the default tray in the setup options (that's tray 2 although there is only one tray) and I have tried changing the media from plain paper to thick stock - but nothing works. I presently have some labels on the screen that I can't print - although the machine did print them a few weeks ago. Posted by Author imageGuest on 1/3/2013 Details I have a Minolta 3730 DN which has an irritating fault to do with paper. When I try to print certain documents such as labels and some internet pages I get a message "Put Media tray 1 A4". There is always plenty of media and opening and closing the drawer does not get rid of the error code. To do this I have to open and shut the righthand cover. However, the same error will come up if I try to print the same document regardless of what I do. Obviously the fault has nothing to do with the media since, if I cancel the job and print a configuarion page or a different document it works perfectly. I have tried changing the default tray in the setup options (that's tray 2 although there is only one tray) and I have tried changing the media from plain paper to thick stock - but nothing works. I presently have some labels on the screen that I can't print - although the machine did print them a few weeks ago. The solution just gievtn doesn't help as it's fior the wron printer

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: printing envelopes

did you put these envelopes right way (portrait/landscape) also you have to change in printer menu paper source paper type from plain paper to envelope.

Posted on Jun 19, 2008

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SOURCE: Konica/Minolta majicolor 2300DL printer

pleas check the driver settings, maybe there is a setting fit to paper or something.

Posted on Jul 02, 2008

Kevin Hayes
  • 167 Answers

SOURCE: Cannot print Labels

The printer is setting the size from the position of the tray guides.

If it is reading it as K16 then that is the closest size to the paper you have loaded. The device will oook at the tray and then set it to the closest match this is the function of the Auto size feature.

Try measuring the paper and entering it as a custom size instead. Mimic the setting through the driver of course.

Run it through the bypass tray and be sure to specify the stock type/weight for proper printing.

Posted on Sep 10, 2008

  • 1 Answer

SOURCE: media jam fuser

I turned the printer off, took the power cable out, and turned the printer on. After 60 seconds I turned the printer off, put the power cable back in and turned the printer again on. This is a solution in order to loose all the voltage/current build up in the printer. Whether this is the solution or just coincidental, I don't know. The printer worked well after that. 

Posted on Mar 05, 2009

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SOURCE: Hi I have a Konica Minolta 2490MF and when I

Mr Stephen You have to check paper settings at 3 places first that you are putting correct paper size in correct tray and the paper supporter is touching the paper. Secondly your documents page setup paper size. Finally go to printer properties and under paper selection you will find letter size change it to a4 Thankyou for using free solutions at yafix-ratings from your side would be appriciated.

Posted on Jun 22, 2009

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General print-quality problems can be solved by using the following checklist:
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I will get more information on this topic in a secondary post very shortly. The information was too long for one post. If this information was helpful, please remember to leave positive feedback. If you need additional assistance. Please include the model of printer that you are using.
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The printer is setting the size from the position of the tray guides.

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Try measuring the paper and entering it as a custom size instead. Mimic the setting through the driver of course.

Run it through the bypass tray and be sure to specify the stock type/weight for proper printing.

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