Question about Acer Aspire 3680 Laptop

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Yahoo voice i have an acer laptop using windows vista. when i try to use yahoo voice i get a prompt that says computer does not support required audio compression format. how can i fix this

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  • Verne Koti May 11, 2010

    exactly what format is the warning message saying?

    Have you tried the YAHOO FAQs

    There may be an explanation there,

  • Jay
    Jay May 11, 2010

    Say's What???

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SOUND CARD DRIVER OR AUDIO DRIVER FOR THE SERTAIN PROGRAM DIDNT GET LOADED WHEN INSTALLED THE PROGRAM OR THE FILE GOT CORUPTED FOR USING IT ALOT.

YOU MAY NEED TO DOWNLOAD THOSE AUDIO COMPRESSION FORMAT OR BITMAP CONVERT BUT NOT BITMAT FOR SAY YOU NEED A SOUND COMPRESSION FORMAT CONVERTER OR A TRANSLATOR PROGRAM, THERE AGAIN THE DRIVER FOR THE DEVICE SO IT WILL WORK PROPERLY.

WWW.WINDRIVERS.COM
WWW.DRIVERSHQ.COM
WWW.MRDRIVER.COM
WWW.CHIPSET.COM
WWW.PC-CARD.COM

ROD
ROD

Posted on Feb 11, 2009

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var YAHOO = {'Shortcuts' : {}}; if (typeof YAHOO == "undefined") { var YAHOO = {}; } YAHOO.Shortcuts = YAHOO.Shortcuts || {}; YAHOO.Shortcuts.hasSensitiveText = true; YAHOO.Shortcuts.sensitivityType = ["illegal", "adult"]; YAHOO.Shortcuts.doUlt = false; YAHOO.Shortcuts.location = "us"; YAHOO.Shortcuts.document_id = 0; YAHOO.Shortcuts.document_type = ""; YAHOO.Shortcuts.document_title = "WEBCAM [Incident: 080315-000332]"; YAHOO.Shortcuts.document_publish_date = ""; YAHOO.Shortcuts.document_author = "acer1@mailwc.custhelp.com"; YAHOO.Shortcuts.document_url = ""; YAHOO.Shortcuts.document_tags = ""; YAHOO.Shortcuts.document_language = "english"; YAHOO.Shortcuts.annotationSet = { "lw_1233370820_0": { "text": "http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/acct_login.php?p_userid=RHOBDY2001@YAHOO.COM&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913", "extended": 0, "startchar": 602, "endchar": 756, "start": 602, "end": 756, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 1, "relScore": 0, "type": ["shortcuts:/us/instance/identifier/hyperlink/http"], "category": ["IDENTIFIER"], "wikiId": "", "relatedWikiIds": [], "relatedEntities": [], "showOnClick": [], "context": "the following link or paste it into your web browser. http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/acct_login.php?p_userid=RHOBDY2001@YAHOO.COM&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913 Subject --------------------------------------------------------------- WEBCAM Discussion Thread --------------------------------------------------------------- Response (Online Agent-11) - 03/18/2008 01:17 PM", "metaData": { "linkHref": "http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/acct_login.php?p_userid=RHOBDY2001@YAHOO.COM&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913", "linkProtocol": "http", "linkTarget": "_blank", "visible": "true" } }, "lw_1233370820_1": { "text": "Windows Vista", "extended": 0, "startchar": 1797, "endchar": 1809, "start": 1797, "end": 1809, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 0.321004, "relScore": 4.51285, "type": ["shortcuts:/us/instance/other/product", "shortcuts:/us/tag/other/wiki"], "category": ["THING", "WIKI"], "wikiId": "Windows_Vista", "relatedWikiIds": ["Apple_Inc.", "Dell", "Linux", "Mac_OS_X", "Microsoft", "Microsoft_Office", "Microsoft_Outlook", "NVIDIA", "Windows_2000", "Windows_XP"], "relatedEntities": ["mac os x", "macbook", "microsoft", "microsoft office", "outlook 2007", "windows server 2008", "windows vista ultimate", "windows xp", "windows xp operating system", "windows xp professional", ], "showOnClick": [], "context": "Now choose Reinstall Applications/Drivers 4. Choose Install 5. Click on Windows Vista on the left side of the page 6. Choose Applications", "metaData": [ { "visible": "true"}, { "visible": "true"} ] }, "lw_1233370820_2": { "text": "Product Level", "extended": 0, "startchar": 2550, "endchar": 2562, "start": 2550, "end": 2562, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 0.279854, "relScore": 3.32819, "type": ["shortcuts:/concept"], "category": ["CONCEPT"], "wikiId": "", "relatedWikiIds": [], "relatedEntities": [], "showOnClick": [], "context": "with voice audio- unable to speak . Robbin Question Reference #080315-000332 --------------------------------------------------------------- Product Level 1: Notebook Product Level 2: Aspire Product Level 3: Aspire", "metaData": { "visible": "false" } }, "lw_1233370820_3": { "text": "Operating System: Windows Vista", "extended": 1, "startchar": 2896, "endchar": 2926, "start": 2896, "end": 2926, "extendedFrom": "Windows Vista", "predictedCategory": "", "predictionProbability": "0", "weight": 0.349861, "relScore": 5.06248, "type": ["shortcuts:/us/instance/other/product"], "category": ["THING"], "wikiId": "Windows_Vista", "relatedWikiIds": ["Apple_Inc.", "Dell", "Linux", "Mac_OS_X", "Microsoft", "Microsoft_Office", "Microsoft_Outlook", "NVIDIA", "Windows_2000", "Windows_XP"], "relatedEntities": [], "showOnClick": [], "context": "03/15/2008 04:35 PM Last Updated: 03/18/2008 01:17 PM Status: Solved Operating System: Windows Vista Serial Number: BWHJ4X2GBBWRG3HHKGBMWYX42 Date Purchased: 01/01/2008 [---001:002052:62282", "metaData": { "visible": "false" } } }; YAHOO.Shortcuts.headerID = "4a374a4ae8f7309496e5ba0c93b2af6d"; DIV P { MARGIN: 0px } Try the attached solution that I received from Acer.

Thank you for contacting Acer America. I apologize for the inconvenience that you have experienced. I suggest you try reinstalling the software and driver for the OrbiCam. I am providing these instructions below.

1. Move your mouse over the Empowering technology widget and click on the eRecovery Manager icon or you may also press ALT and F10 on the keyboard to start the program. Please note: The first time you access the eRecovery feature, you are prompted to create a password. If you forget it then you will have to use the recovery discs to reformat the system.
2. In the next window look at the bottom of the window and choose Restore.
3. Now choose Reinstall Applications/Drivers
4. Choose Install
5. Click on Windows Vista on the left side of the page
6. Choose Applications and then choose CCD. It may also be under Camera in the drivers section.
7. On the right click the install link and follow the prompts.
8. The system may restart when installation is complete
Do not allow the system to shut down during this process. Plug in the AC adapter if necessary.

Respectfully,
Acer America
Online Technical Support



rhobdy2001

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1 Answer

Audio compression and windows vista


Does that message appear also when you're on a private voice conference? If it is, try to update your copy of yahoo messenger. If that doesn't solve the problem, try re-installing the driver for your soundcard.

Hope this helps.

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1 Answer

Model v3777tu window vista home basic


Easy soultion....

You just have to do one of two things.....

1. In your computers AUDIO settings, simply select UNCOMPRESSED audio format.

or

2. Install an audio codex pack. You can do a google search for those and simply download and install.....Problem fixed!

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Since you have a NEW computer, I will assume you have Vista on it. Yahoo messenger does not support the use of a web cam with Vista.

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There is a utility bar that you can install that lets you change the default application folder:

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
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If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
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