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I have a Canon MG4260 and have only just turned it on (not even fully installed yet) and it has an error message on the screen: support code 5011 Printer error has occurred. How do I get it to go away?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: error c000

Please look at
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=116&modelid=17406

Posted on Jan 02, 2009

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  • 1 Answer

SOURCE: Canon Pixma IP600D - error code 6502

Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error massages like 6502 or other types of error message to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.

When error is indicated, turn power switch off so green light is extinguished.

First hold down resume button and then hold down power button so both are held down at same time

When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.

Then press resume button four times, power button should be released before doing this.

Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.

Incidentally, you may find that if the chips had previously been disabled, the low ink warnings are showing again and they will have to be disabled once more. This would indicate that the above procedure clears the firmware memory of the disabling of the chips, this may be useful if you need some warranty work done on your
printer after the chips had been disabled.

Posted on Jun 10, 2009

komguy
  • 2306 Answers

SOURCE: Canon MP480- 5011 - Printer Error Has Occurred After Scan/Prt

You need to carefully clean the encoder strip. It's the clear strip behind the carriage that runs all the way from right to left. A damp Q-tip should remove any grease or fingerprints.

Posted on Jul 16, 2009

  • 13 Answers

SOURCE: I turn my printer on and it clicks then error

remove the power and repower it.

Posted on Feb 07, 2010

  • 2 Answers

SOURCE: Canon PIXMA mp240 All-in-one InkJet Printer. Error code: 2,140,2

I had exactly the same problem (error Code:2,140,2) in Canon PIXMA MP250, and it was solved when I replaced both ink cartridges which were almost empty (almost without ink). I know an scanner problem is not supposed to be in relation with ink or printer problems, but that's the way I've fixed it. Good luck!

Posted on Jul 27, 2010

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http://www.bambung.com/90906/canon-mp237-code-5011/

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This error code requires getting it service by someone local or sending it in. The cost of repair may be more than the printer is worth, depending on age.

Reference: http://www.fixkb.com/2011/07/canon-printer-error-code-list.html

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