a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
try going to the bios and change the boot sequence for hard drive to cd
put the copy of xp in the external hard drive and reboot the computer
when it powers up it should boot up off the external hard drive
if that works go to computer --device manager and find recovery section
you may also go restore to a previous date and try for a fix from there
go google and get to microsoft and find that file download for xp and install it
if all that works shut the computer down and reboot back to bios and change back to reboot from hard drive
remove the disc from the external hard drive
Run the Check Disk Utility. You've got some bad or missing system or boot files.
To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.
If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.
In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.
In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.
you need to get a disk of your version of windows and run a repair. the vista/7 disks have a start-up repair option, and xp disks have a "recovery console". if you are doing xp, try running "fixboot" and "fixmbr" commands at the recovery console command prompt.
Your windows is corrupt. Your only 2 choices are to get a windows disk of the same version you have (windows 7, vista, xp) and run the recovery console and manually install this file from the disk. On windows 7, and maybe vista, you can get a "repair my computer" option. Your second option is still get a windows disk of your version and make a clean install on your hard drive. You can get a disk online, since you have a valid serial code or you could contact Acer or where you bought the laptop, and see if they can send/give you one.
Resolution : Fallow method 1 or method 2 no data will be deleted.To resolve this issue, you must have the Windows XP CD-ROM. If you do not have the Windows XP CD-ROM available,
If you have the Windows XP CD-ROM, use one of the following methods.
Method 1: Troubleshoot the specific element that causes Windows not to loadNote This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.
Restart your computer in safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer.
For more information about how to create a Windows XP boot disk, click the following article number to view the article in the Microsoft Knowledge Base:
305595 How to create a bootable floppy disk for an NTFS or FAT partition in Windows XP
315222 A description of the Safe Mode Boot options in Windows XPIf you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.
Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps:
Click Start, right-click My Computer, and then click Manage.
Expand Storage, and then click Disk Management.
If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.
If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
Run a current virus scanning program to verify that no virus is present.( In safe mode)
Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.
For more information about how to use the Recovery Console, click the following article number to view the article in the Microsoft Knowledge Base:
307654 How to install and use the Recovery console in Windows XPNote For more information about an error message that you may receive when you use the FIXMBR command, click the following article number to view the article in the Microsoft Knowledge Base:
266745 Error message when you run fixmbr commandWarning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.
Method 2: Repair your Windows installationNote Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved.
Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
Press F8 to agree to the license agreement.
Use the ARROW keys to select the Windows XP installation that you want to repair, and then press R.
Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
Follow the remaining steps to set up Windows.
Note You must have your 25-character product key to complete these steps.
As soon as this issue is resolved, make sure that the firewall is enabled, and then visit the following Microsoft Web site to reinstall the latest updates:
Run a virus scan on the computer because problems with corrupted elements can be attributed to viruses.
Try the recovery console from a windows xp recovery/install disk:
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
1.Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted. 2.When the "Welcome to Setup" screen appears, press R to start the Recovery Console. 3.Select the operating system you want to repair (you may have only one option). 4.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER. 5.At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation. From here I would try "chkdsk /r" and "fixboot"
For a list of commands that are available in Recovery Console, type recovery console commands or help at the command prompt, and then press ENTER.
For information about a specific command, type help commandname at the command prompt, and then press ENTER. 6.To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER. Once you've done this restart the computer and see if it boots up.
First try to log it on a safe mode. Just reset it once or twice. When screen list safe mode, safe mode with networking,.... Lask known configuration. Scroll to safe mode and click. Wait till your desktop appears. Then restart. If this doesn't work check the hardware connections of your desktop PC most importantly the RAM and HDD. If this doesn't work again reinstall your windows XP operating System Installer.