Question about Acer Aspire 5315 Notebook

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Customer care what's no. of customer care

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Acer America (USA only)
Acer America Corporation
333 West San Carlos Street
Suite 1500
San Jose, CA 95110
(408) 533-7700 – Phone
(408) 533-4555 - Fax
(408) 533-4574 - Sales Fax

Ask for and insist on speaking to the President. You will get put in the hands of problem solvers if you are insistent, BUT pleaseant. Be nice, but be persistent and ask for supervisors when you get a no. Then, if need be, call back immediately. You will get another person. Repeat that technique as needed until someone says yes and actually helps you.



Best of luck. Don't take no for an answer and always use the BBB.org web site as a backup to your insistence for answers and support.

Regards,
Worldvet

Posted on Jan 19, 2009

  • Glenn Rogers
    Glenn Rogers Jan 20, 2009

    Just a note: when we only answer questions, we consider these rateable as FixYa and its appreciated. It is how we are rewarded for helping in the Free Forum.

    Regards,
    Worldvet


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