I can't print label from ZM400 PRINTER thru' serial port
I connected my ZM400 printer in serial port. When i sent test print it's not coming out. Their is no error message in the printer control and printer LCD Screen. Any other special set-up is their for serial port connectivity.
Re: I can't print label from ZM400 PRINTER thru' serial...
There are a number of parameters for the serial port that have to match the pc. i would print out a config page from the printer via the menu, or power on with the cancel key held. then compare it with the settings on the pc. on the config page you should be looking for things like data bits, host control, parity etc.
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The printer driver settings override the printer settings unless you tell the driver to use the printer settings. You can tell by setting the printer setting and saving it permanently. Print a configuration label. Send a label to the printer. Print another configuration label. Compare the config labels and If it changed, then the driver changed it. Set the driver as above and it will not change when you print.
turn printer off, press PAUSE button, turn printer on and wait 5 seconds then release the button. The printer is going to print the test label, check if coming some withe lines across the print. try to clean the printhead and the rollar, if pressist, need to replace printhead.
Please check if the cable from the printhead is totaly plug-in
send a test print from the driver.
check the connection configuration.
if connect with serial port (check seting from the port (THE SPEED HAVE TO BE THE SAME)
if connect with USB, if necessery, install the driver again and test.
if necessery flash the firmware and test (worst case scenario)
if can't comunicate and if using paralel port:
check if the fuse next to the paralel port is burn ( on the logic board.). replace it.
dont forget to unplug the power cable and the comunication cable.
Two possibilities are the port configuration and the type of serial cable.
The printer has a feature that will try to match itself to the PC's configuration. Press and hold the feed button until the green status led flashes three times. While the led flashes send a ZPL format to the printer (hopefully you can do this through Design Pro by trying to adjust the printer or print labels, but the labels will not print). When the printer and PC are synchonized, the led changes to solid green.
If you can synchonize but still can't print, the problem might be the serial cable; not all serial cables will work. You should use a full null model cable (all pins connected except 1 and 8).
if the data light comes on and nothing prints chances are that the serial settings are set improperly. all of my printers are 25 pin serial, not parallel. i don't have one in front of me but i believe the settings are 19200, 8, 1, none. hope this helps.