On the apple logo. tried rebooting by holding on/off button and home button but no go, battery is drained and connected to itunes and itunes recognizes it but no go. Low battery sign is now theer when i switch it on. Any ideas as to what to do next? Thanks
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Re: itouch screen frozen
Try doing the reboot by holding the sleep button and the home button until the apple logo appears then plug into itunes and it should say "itunes has recognized an ipod which needs restoring" then follow the steps to make it good as new.
connect to itunes and click ur ipod then hit the restore button.
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This is not a good sign and one of the most common causes with this device. I could tell you a series of troubleshoot.If that would not work, device needs to be send for repair.
Have you tried a hard reset? Hold the Home and Sleep buttons together for 10-15 seconds, until you see the Apple logo come up on the screen. You may need to do this while the phone is plugged into it's charger or a computer, so that it has power. Usually If it's stuck at that screen, and holding the buttons together for 10-15 seconds didn't help, then there's a hardware issue, and it will need to be replaced.
However, try few more steps
1. Connect to iTunes via USB. Do not disconnect for rest of these steps. iTunes may appear frozen or stuck with spinning beachball....this is okay, do not Force Quit iTunes. I tried a few times w/o it being connected to iTunes and it doesn't work. 2. Once connected, hold Home + Power until screen blinks then Apple logo comes back up. 3. Wait until Apple logo dims slightly (~5 minutes or less). Do NOT reboot until the apple logo dims. 4. Hold Home + Power again until it reboots and Apple logo comes back up. 5. After 2 min or so, the phone may vibrate once or twice. Continue waiting for the full 5 min until Apple logo dims slightly. iTunes at this stage MAY recognize the phone...do not sync or do anything in iTunes. 6. Hold Home + Power for the 3rd time until it reboots. Phone may vibrate again after 2 minutes or so. Eventually you'll break into your Home screen.
Or 1. Remove Sim Card 2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears 3. Replace Sim Card 4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.
Disconnect you phone from your pc leaving the wire connected to your phone not your pc. open itunes hold sleep wake button + home button until your screen goes blank... let go of sleep wake button and continue to hold home while plugging back into pc... should take about 15-30sec and itunes will see your phone in restore mode
IF THIS NOT WORKING
Try rebooting you phone by plugging it into the charger & turn wall socket on
If that also does not work then you need to take it the apple store.. They will replace it or service it.
Have you tried holding the power button and the home key together. Hold until unit reboots and once apple logo appears, release both buttons. If this doesnt work try this below.
Try launching I Tunes on PC without I phone connected. Then make sure I Phone is switched off. Now hold down the home key (square at bottom of screen) Whilst still holding home key plug in your I Phone usb lead. I Tunes should identify you I Phone after few seconds and prompt " detected I Phone in recovery mode" (or similar) it should then prompt 'yes' or 'no' to do recovery. Select yes and let it start. This should resolve this issue as it did on my 3G version. If still no luck search FAQ's section on www.apple.com Hope that works/helps?
Turn on your iPod (in my case it would only get as far as displaying the Apple logo
Hold the power and home buttons down (the iPod will power off after 10 seconds, but keep holding those buttons down)
After the iPod powers off, release the power button (but keep holding the home button down)
After a couple more seconds, you should hear that magical “ding
dong” that means the iPod is coming back alive, and that Windows has
detected it. You may even see a little “New hardware” popup in Windows.
It is now safe to release the home button, and your iPod is in DFU mode.
Now iTunes will see it as a DFU’ed iPod and should ask you to automatically restore its firmware.
iTunes has to download the new firmware, and it takes a while, so go make a sandwich.
You need to a fresh restore of the iPhone. Hold down the home and power buttons together until the screen goes black. Then while the screen is still black, plug it into your computer WHILE holding down the home button.
At this point iTunes should detect your iPhone and tell you that you need to do a restore.
Hope this helps!
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Press and Hold the Home button and the Power Button until it reboots. If it doesn't help try putting it in recovery mode and hook it to itunes.
here is the procedure.
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usb cable into the Ipod and NOT into the computer. Hold the
Home Button down for 5 second (do not release it) Then
Press and hold the Power Button for approx 10 secs (count them out) Your iPod
will reboot. Release
the power button and continue holding the Home button for an additional 27secs. You may
see the screen go blank or not. Plug the
USB end into the computer with itunes open. Your ipod
will mount in recovery mode. Restore
it and Your all set.
Per the first Google result for "reset ipod touch", http://www.mydigitallife.info/2007/10/04/how-to-reset-iphone-and-ipod-touch-hard-reset-or-reboot/ says:
"Press and hold down the Sleep/Wake button and the Home
button simultaneously at the same time for at least ten seconds, then
the LCD display will clear and the Apple logo appears on the black
background. When Apple logo appears, reset is done"
hey guys... the only thing you can do now is to restore your iphone/ipodtouch... how to restore: connect your itouch/iphone with usb to your computer and open itunes... probably itunes will not find your itouch/iphone cause its not booted correctly... so hold down the sleep button and home button for more then 15 sec. first it appears a black screen and after actually you have to hold down both buttons till this logo with the usb and itunes appears and then itunes said its a problem with your itouch/iphone and you have to restore... thats all - itunes restores your itouch/iphone and finish :D