Hi, I've been using my external hard drive for a while now and for some reason the computer won't detect it as a WD hard drive, just a removable disk that needs formatting. I've tried using it on multiple computers with the same result. The WD Drive Manager says everything is A-OK but I can't get at any of the data stored on the drive. Help anyone? Thanks!
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Re: WD 1TB MyBook suddenly needs reformatting?
Most likely cause of this is that the partition tables are corrupt....you'll need to run a checkdisk on the drive..
go to command prompt
change to drive letter of the drive you want to scan
you should get a message about windows finding some faults and repairing them....once done you should be able to access the data on the drive
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* try connecting to a different USB port on your computer
* try connecting to a USB port on a different computer
* try a different USB cable between the computer and the MyBook
* disassemble the casing, and remove the disk-drive, and connect it as a "slave" drive in some desktop computer, to see if the files on the disk-drive are intact
If all else fails, search online for "professional data recovery service" -- a company that will repair the MyBook just long enough to copy all your files onto a new disk-drive. Of course, this is _expensive_.
Note that Western Digital has a Customer Loyalty Program -- knowing the serial-number on your disk-drive, you can buy a new MyBook from their web-site, at a good discount.
Mybook does not require any additional driver to work on systems from Win XP onward, same for recents Linux and MAC OS.
If the drive is not detected on more of one computer, then it is usually because of a fault.
Try a replacement cable (mybook uses Mini USB to USB, available at computer and at camera shops). If still no luck contact WD, mybooks have one year warranty.
If you want to recover data, the disk must be mounted on a different enclosure, that service can be asked when discussing repair.
In order to fix this problem, be sure that the drive is formatted to NTSC. Mine was, however, when I started loading mp3 files to the drive first, it somehow got reformatted to FAT32. I don't know how, but it did. Copy your mkv files FIRST!
Hi I have the Essential Edition WD My Book 1TB/To, it was working well and then for no reason my computer does not recognise that it is connecte, now I can't access this drive was the g/ drive. Any clue as to what I should do?
I know exactly what your problem is. You are trying to add a file bigger than 4 GB on a fat32 external hard drive. You simply cant put something that big in there without breaking it into smaller bits. You could easily add a bunch of small files just not huge files bigger than 4GB. Your solution would be to reformat your WD external drive to a ntfs. That can be done as easy as right clicking your external drive through my computer and highlighting "reformat". Good luck and I hope you dont forget this little thing about computers..sometimes when you get a good deal on pc hardware its for a reason :) this is good for all hard drives including western digital