Question about Samsung Office Equipment & Supplies
Paper is jammed in the machine, can release the bottom part of the paper but the top is jammed in the top roller.
Posted by Anonymous on
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Posted on Jan 02, 2017
I have to open the front panel as though I were going to replace the toner cartridge, but, instead I pull out the toner reclamation cartridge (the gray "L" shaped one to the left of the cyan cartridge) and then put it back in. This has cleared it each time for me.
Posted on Jan 15, 2009
SOURCE: Paper jam at exit
The rollers at the exit area are worn out. They can be changed, in the mean time you can use something like sand paper to rub across the rollers to take the smoothness out of them. That will help them get a grip on the paper as it is exiting.
Posted on Jun 02, 2009
Yes, you have to change the print properties on the computer to let the printer know it is using cardstock. Please refer to the owners manual to get the information. The manual can be found at www.samsung.com under the support section.
Posted on Nov 26, 2009
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