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First I need to find out if the password you are referring to is the Bios password or a Windows password.
If when you turn on your laptop you get a black screen and then the password prompt, This is Bios password.
Or if you see loading windows, Then the password prompt, This windows password.
If you can tel me this I may be able to help you.
Windows has a built-in security system that requires a user
to type in a password to get to his personal account.
Only an "Administrator" account holder can make
software changes to the computer.
All other users, including Guest users, need the permission
of an Administrator to make any system changes.
However, if you have a guest account and need to access the
Administrator account to make changes, you can do so via the Command Prompt
Log in to your Guest account in Windows.
Go to "Start" >
"Search" and type in "windows/system32/cmd.exe" to find the
Command Prompt feature.
When the file appears on the search menu, drag
it to your desktop.
Leave the search window open.
Right-click the cmd.exe file on your desktop
and choose "Rename."
Type "sethc.exe" for the new name
and click on an empty area next to the file name to save the new name.
Right-click on the "sethc.exe" file
and click on "Copy."
Go back to the open
"windows/system32" folder and right-click anywhere in the folder.
Select "Paste" to put the
"sethc.exe" file inside.
Choose "Yes" when asked if you want
to overwrite the current file.
Go to "Start" > "Log
Off." It will bring you back to the User Account menu.
Press the "Shift" key 5 times in a
The Command Prompt will open.
Type "net user administrator
[password]" and insert a new password in the [password] section.
Press "Enter" to set your new
It will bring you back to the User Accounts
Click on the Administrator
User Account and type the password you just set to log in to the account.
When the computer is turning on, after the first POST screen, press F8 repeatedly and select Safe Mode from the menu. When Windows loads, select Administrator as the account, go to Control Panel > User Accounts and create a new account. You can also delete the old one. Restart and log in to your new account. If you really need to access the locked account, first log in to the newly created one, Start > Run: CMD, to the command line enter: net user [name of the account] after that the new password (you won`t need the old one), after this you can log off and log in to the previously locked account.
when you get the login screen press ctrl+alt+del 2 times and you will get the manual enter page for user name and password
use the user name as administrator and hit enter - u`ll be logged in to computer and then go to control panel and change the password
Okay, you will need to restart your computer, while it's loading BIOS tap the F8 key, that will open a menu. Use the up and down arrow keys to select Safe mode. Once safe mode has loaded there will be a login name Administrator, open that click yes, then open control panel and change your users password. Then restart. If you have any problems with these instructions please let me know, so I can attempt to make them a little clearer.
Hope this helps, Ryan Frame Creative Energy Associates Technical Center
ok so what you do is,turn of the pc and turn on, while your pc is starting up when the screen is black and has the flashing bar keep pressing F8 until it askes you if you want it to start up in safe mode, say yes. then when it gets to the log in screen it should say "administrator as one of your users click on it it should not have a password. then you need to go to the start menu>run...>type in "cmd">you should come up with a black box. now type in these exact words "net users", press enter. now type in "net user "put the name of the user you want here WITH the apostrophes" * (make sure to put the star there!) it should ask you to type a ew password for this user, now type what ever you want as the password, press enter. DONT FORGET IT!!! now close the box and restart you computer and use that password you put to log on to the user!!! hope this helps!!! =P