An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: scanner is making lines why?
It Usually Indicates The Scanner Door Is Not Seating Properly Try To Scan Something With Two Sheets Of Paper Behind It. If That Doesn't Work Try Placing Your Hand On Top Of The Scanner And Press Down Lightly While It Scans. Please Let Me Know Your Results.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is commonly caused by a mark on the scanner plate. If you place your document to scan on the scanner plate (Lift the lid and place it on the glass plate) and scan or copy the document does it come out clean? If you feed the document through the Auto Document Feeder doe the line appear?
If when place on the plate it is clean but fed through the ADF there is a line, then when you lift the lid on the scanner you will see a narrow glass plate at the end (Normally the left end) of the scanner plate. Give this glass a clean and your mark will go away.
If the scan or copy is lined when using the Flatbed scanner and the ADF then the problem will be in the scanner lamp which will be probably uneconomical to fix.
The first thing that you must do is make sure that the device is already installed to your computer. Insert the document to be scanned on the scanner. Double click the icon of your scanner and on the option menu click scan. After the scanning process, open the My Picture folder of your computer and locate the image file.
Something is stuck on your scanner "glass". This is a small strip of glass about an inch wide that runs from one side of the scanner to the other. If you open the panel where the documents are fed in to be scanned you should be able to see the glass. Sometimes a small flashlight comes in handy. Once you located the strip you can clean it with a cloth that has a bit of glass cleaner sprayed on it in the area you are using. Most of the time a general cleaning will take care of the line. If after cleaning the line does not go away then look at the image of the scanned document and use the original as a guide by placing it the same way in the machine that you placed it originally. The area of the document where the line is being created will guide you to where the area of the scanner glass is creating the line. Concentrate your cleaning effort in that area.
Good Luck and Thank You for using Fixya.
You have white out or some other white substance blocking your scanner optics. I am assuming this is a thin blank line. What you need to do is make a copy of a document with your machine. You should see the very same blank line on your copy that your customer is seeing on their received fax. Now take this copy and place it in the document feeder the same way you placed the document when you made your copy. Now imagine this document going thru the feeder. The strip that is blank will "match up" with the white out or whatever is causing the blank line. You just need to open up the feeder section where the documents go in to be scanned and look for the thin strip of glass that runs from one side to the other. Using the copy you made with the blank line, use it to see exactly where the glass should have something stuck to it and clean it off with a soft clotch with a little glass cleaner on it. Go ahead and clean the while glass while you are in there. Once clean you can close it back up and run another copy to insure that all the lines are gone.
Good Luck and Thank You for using Fixya.
Often this is merely a mark on the scanner glass. When using the automatic document feeder the light/sensor will stay in one spot and motors will feed it. Make sure to clean the glass in this part usually left of the large glass area is a smaller strip see if there is a mark on the glass there.
Whoaaaaaaaaaaa!!!!!!!!!!!!!!!!!!!!!!!!!! No need to da all that. Lift up the Doc feeder and look at the SMALL strip of glass, you will see a dot or something on it, clean w/alcohol. Voila taken care of. the dot ( pen mark, white out, etc...) makes a line because the document is Moving and that dot now looks like a line to the copier. :)
If you lift the scanner cover, you should see an area on the right end of the platen glass marked at the edge with arrows as Read Area. This is the area used when documents are scanned through the auto feed. Make sure that the glass is completely clean in this area, as any dirt will show up as a line on the copied image.