Question about Palm Apex DVD Player AD-500WM

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My apexAD-500w dvd wont play dvds,but will play the cleaning cd

I put a dvd in and it just spin then says 'no disc'

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  • bladysha Jan 19, 2009

    it plays my cleansing dvd

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You need to blow on the lens inside. It may be dusty. Unless you have a can of airduster.

If the lens is good it will work. If it doesn't work then the motor inside is bad

Posted on Jan 19, 2009

  • Nate Stansfield
    Nate Stansfield Jan 19, 2009

    Well it is a good sign that the cleaning cd works. However, the cleaning cd might not be doing it's job.

    I would take the top cover off the player and take a Q-tip and rubbing
    alcohol and wipe the lazer lens. After it is dry, try playing a dvd
    with the cover off and see what happens. Take notice of the lens while
    it is trying to play your dvd. Does it slightly wiggle back and forth
    and then doesn't read? If it does, then It is misaligned/untuned due to
    an electronical problem.

    Tell me how cleaning the lens and then playing dvd goes.

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