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Bought a game paid in full, never received item.

Its going on six months now, I don't even know if they are selling things anymore, I've contacted them on several occasions and tried to find theire phone number but couldn't find it anywhere if you guys could help me in anyway that would be amazing!, cheers everybody.

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  • beaudin29 Jan 26, 2009

    thanks Paul I did try numerosu times ti try to fix the problem and ya I should of tried sooner but oh well ill get it figured out sooner or later thanks for the help paul and cheers.

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Hi There, probably should have done something sooner to be honest, if you paid by paypal then issue a paypal refund request, giving all details of seller - you are protected by Paypal if that is the method you used. Also report it in ebay, regards Paul

Posted on Jan 19, 2009

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Around 6 to 10 days ago I paid a seller for a Pyle Pro guitar foot pedal and I have not yet received this Pyle Pro foot pedal.


You need to contact the platform (ebay, amazon, ect) that you bought the item on to get the contact info for your seller. You can also contact the payment service you used (PayPal, credit card issuer, etc). If the seller cannot provide proof of shipment, I'd consider cancelling the order.

Jun 27, 2016 | Ecommerce

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if you paid your item with paypal file a claim for your purchase. or call ebay support if you need help contact me

or go to your ebay in the section in front of the object

View order details Sell this item More actions
Click on More Actions then >>> resolve a problem

Jul 12, 2014 | Ecommerce

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I haven't received the item I bought on eBay


Steps to take if you don't receive an item or it's significantly not as described

If you've paid for an item but not received it, or the item doesn't match the seller's description, you can follow these steps.
Be aware of the timing for opening and closing cases. (If you paid by credit card, be aware of your card company's policies too.)
  • You can open a case in the Resolution Centre 10-45 days after the sale (for payment outside of PayPal)
  • The seller has up to 10 days to respond to your case.
  • If you haven't closed it within 90 days after the end of the transaction, your case closes automatically.


1. Talk to the seller

Most problems can be solved by direct communication between buyers and sellers. Communicate with your trading partner to try to resolve the problem. If you attempt to contact the seller by email but don't receive a response, you can request the seller's contact information and call them. If you can't resolve the problem, use the steps described here.


2. Open a case to work it out in our Resolution Centre

If you can't work things out directly with the seller, you can open a case in eBay's Resolution Centre. The Resolution Centre creates a dialogue between you and the seller and tracks your case for you.



Important: If you paid with PayPal, you'll be taken to the PayPal Resolution Centre to open your case. This is the first step in filing a dispute for protection under PayPal's Buyer Protection. You can open a case in the PayPal Resolution Centre up to 45 days after your PayPal transaction date.

The resolution process for PayPal disputes is different from the process for non-PayPal cases, which is described in the rest of this article. For full details, see the PayPal Buyer Protection Policy.



To open a case (10 to 45 days from when you bought your item):
  1. Go to the Resolution Centre.
  2. Select your problem and click Continue. You may need to sign in to your account.
  3. Enter your item number, or click Find Item to choose from your list of recent purchases.
  4. Click Continue.
  5. Under Tell us how you paid for this item, select the payment method you used.
    • If you select PayPal, you'll be redirected to the PayPal Resolution Centre. (You'll still be able to view your PayPal case from the eBay Resolution Centre.)
    • If you select another method, describe the method and clickContinue.
  6. Review your case details and then click Open Case.





More Info Click on The Link Bellow
What to do when you don receive your item or it not as described

May 15, 2014 | eBay Auctions

1 Answer

Seller not shipping item after payment


If you don't receive an item you paid for, you can receive a refund of the full purchase price plus original shipping on eligible purchases through the eBay resolution process.


Prior to that contact the seller and try to make conversation and solve the issue as these things may occur when selling online. But of coarse, if you cannot work things out you have the option of opening a case by going to the resolution center. Then a few questions will be asked from you and the seller will be contacted. If the seller doesn't make things right, eBay will review the case. If you didn't receive an item you paid for, you'll usually receive a full refund plus original shipping costs.


Source: http://pages.ebay.com/help/buy/item-not-received.html

Dec 21, 2012 | eBay Auctions

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How to start to sell on ebay


If you are in beginning then you have to create a account on PayPal first.This is how you get paid, once you are selling on eBay. It is the first step. They will ask for your savings or checking account, for their safety. Once you are selling on eBay, you will acquire eBay fees and they want to make sure they will get paid, in case you have no funds left in your PayPal account. PayPal is completely safe. PayPal will deposit 2 small deposits into your savings or checking account to verify this is you. Once those amounts hit your account, you can verify.Then go eBay site and Register at Ebay.
It is completely free, and they will prompt you through the easy process. (Relax, I am not going to have you list anything, simply sign up for now. I know how overwhelming new things can be, I have been there.)Now check inside eBay ee what others are selling, you can also visit the forums. Spend some time getting familiar with the site. Also feel free to buy something. It is very simple to buy. This will also allow you to receive feedback, which will help once you go to sell!

remember-
Feel free to scroll down and read my article on how to sell on eBay.

Dec 02, 2012 | eBay Auctions

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I purchased a kitchenaid on ebay the seller hasn't sent it ,i am not the only one he has ripped off ..why wasnt this guy stopped i am a pensioner and need my money back ebay or paypal will not...


You have to open a case against the seller and follow the procedure they send you.  Go to this link:

http://resolutioncenter.ebay.com/

And follow the steps to open a case.  I've done this a few times, and my problems were always resolved.  Good luck and I hope this helps!

Aug 31, 2011 | eBay Auctions

3 Answers

I would like to open an put stuff on ebay to sell how do i go about starting this ??plus how do i go about gettin paid for items i sell??do i have to have anything special to be paid like credit card...


You can follow this process-
You will need to register for an eBay account before you can begin selling items. Go to www.ebay.com. At the top left-hand corner of the page, you will see links to "Sign in" or "Register." Click "Register," then enter the prompted information. Choose your username and password, and a secret question and answer. Enter your birth date. Finally, type in the numbers shown in the verification code and check mark the box to indicate that you agree with eBay's User Agreement Privacy Policy. Check to make sure all the information you have typed in is correct, then click "Continue." You will proceed to link a PayPal account to your new eBay account.May those link will help you-
Tips for successful selling on eBay.

http://reviews.ebay.com/Start-to-sell-on-ebay-for-beginners?ugid=10000000006734286

Jul 09, 2011 | eBay Auctions

1 Answer

I have paid for a phone the money transfered but now the item isnt in my won list anymore why is this have i been ripped off if so what can i do to get my money back?


If you paid for your auction using paypal, then you can track the item in that account. Log into paypal, select recent transactions, find the phone and you can check the order on it. You can see when it ws paid for, when the seller said that they shipped the item, a tracking number for the delivery information and the method that it was sent. If it has been a long time since you paid for it and you still have not received it, then click on "open dispute" and report the seller to paypal. When you open a dispute, paypal contacts the seller and they either provide proof of delivery or they refund the money.

If you used a credit card to pay for the phone through the pay my auctions method on Ebay you will need to find the auction that you won in order to check delivery on it. The item should be in your closed, or completed items in my Ebay.

If you paid for the item on a credit card and you didnt go through paypal, and you cannot find the auction that you won in my ebay, then either wait until you get your credit card statement and turn it over on the back to fill out the dispute an item instructions. ALWAYS put disputes in writing when dealing with a credit card company or bank. If you dont want to wait to receive your statement to dispute the charge then call your credit card company and tell them that you want to dispute an item and have them take a claim for you. Tell them the reason is non receipt.

Jan 14, 2011 | eBay Auctions

1 Answer

I recently bought some crested ware .I have paid for most of the items by cheque.Some of the cheques are still in the post or the seller has not yet confirmed that they have received payment with you.I...


Contact the seller, and have them "send an invoice" to you for the correct amount. Then, login to PayPal, and confirm the agreed-upon price, and click "pay now".

Sep 29, 2010 | eBay Auctions

1 Answer

On October 22, 2009 I ordered a Nintendo game, Brain Quest: Grades 3 & 4. It was sold by Big Games Vendor. I have yet to receive the item in question. I went on line to track the item and it shows it...


Hi there Gail. First off, sorry that this happened to you. One thing you can do is write to eBay user Big Games Vendor and tell them what happened (that you never received your item). Sometimes they will be understanding and send you another of your item for free. I would do this before moving on to the next step. Make sure they had the correct address and so on.
If Big Games Vendor won't work out a deal with you, you need to file a complaint with eBay using this website: http://pages.ebay.com/help/buy/item-not-received.html
I hope this helps you!! Best of luck!

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