Question about Toshiba Computers & Internet

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Laptop does not show dvd drive under my computer. under device manager it is there but with yellow exclamation point. ive tried uninstalling and reinstalling it, to no avail. please help.

I think it started when i disabled some items in startup programs. i have a program called dvd43 and it quit working when i did this. i tried reenableing all, but dvd43 never came back online. it wasn't till a couple of days later when i noticed the dvd played was missing from the my computer folder. and system restore crashes whenever i try to to go back to an earlier date. please help oh, if it helps my dvd player model is matshita dvd ram uj814s.

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  • Contributor
  • 39 Answers

1. Visit:
https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

That will take you through all the possible problems.
You could try a generic DVD driver, but it will be better to find one specific to your computer. IF you have a SONY computer, the support page for drivers is at:
https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=DRIVER&icid=home'type1_us_en'drivers

Posted on Jun 19, 2017

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Sunil Panem
  • 80 Answers

SOURCE: pioneer dvd-rw dvr-k17 problem

Hi

Right click on the driver and then click Properties.
On the properties screen, check the device status and then go to the Details tab at the top.
If the details screen shows any errors or problems abt anything other than drivers, then follow the steps below to delete the upper and lower filters from registry.

Step 1: Back up the registry

  1. Click Start and and in the Start Search box type in REGEDIT and hit Enter .
  2. From the Registry Editor window, perform one of the following depending on the operating system:
Click File and then click Export File.
  1. The Export Registry File window will be displayed. Save In: should be set to the Desktop . Next to File Name: provide an easily identifiable filename like “Full Registry Backup”. In the Export Range portion of the window, make sure the radio button next to All is selected. Click Save to save an exported copy of the registry to the desktop.
  2. Step 2: Remove upper and lower filters
The steps below describe how to remove the drivers associated with the drives disappearing. After removing the filter driver keys, the CD recording software will be have to be re-installed.
  1. With a copy of the registry exported, click the plus signs [+] in front of the follow keys in the order they are listed: HKEY_LOCAL_MACHINE , SYSTEM , and then ControlSet . In some cases, multiple ControlSets may be listed similar to the following:
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002
    or
    • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002
  2. Click the plus sign [+] in front of either CurrentControlSet or the lowest numbered ControlSet. For example, in the second list above, ControlSet001 would be the correct listing.
  3. Click the plus sign [+] in front of Control.
  4. Click the plus sign [+] in front of Control.
  5. Click the plus sign [+] in front of Class.
  6. Locate the following key and highlight it in the left window of the Registry Editor (The numbers can be very similar, be careful select the correct key. Another method to find the correct key is to highlight Class, then cut and paste the key below into a Find window accessed from Edit and Find in the Registry Editor.)
    • {4D36E965-E325-11CE-BFC1-08002BE10318}
  7. With the key highlighted, the right pane will have multiple keys listed including LowerFilters and UpperFilters. Highlight LowerFilters and press the Delete (Del) on the keyboard. A confirmation dialog box will be displayed asking if the value should be deleted. Click Yes to delete the value.
  8. Repeat the process for the UpperFilters by highlighting UpperFilters, pressing the Delete (Del) key on the keyboard and again confirming the value should be deleted by clicking Yes.
  9. Exit the Registry Editor
  10. Restart the computer. The optical drives should then be recognized and available for use.

Posted on Feb 25, 2008

SOURCE: (Vista) Toshiba - Matshita DVD-ram problem.

Some times vista is not supporting some drivers you please call to toshiba laptop techinical support people they will assit you

Posted on Jul 08, 2008

chrlygrn
  • 149 Answers

SOURCE: Help Acer Aspire 7720 with Crystal Eye Webcam

You are a genious :)

Posted on Jul 17, 2008

chrlygrn
  • 149 Answers

SOURCE: SD Card Reader Not Working on Acer Aspire 5600 Laptop

I think this might be the sight you're looking for
>>> http://support.acer-euro.com/drivers/notebook/ex_5220.html

Hope this helps.

Posted on Jul 26, 2008

Joed911
  • 4338 Answers

SOURCE: Belkin (F5D7050) 802.11a/ Wireless Adapter

I just noticed that it is a 802.11a/ . "a" wireless products do not work correctly and you need an "a" router to connect to. The "g" protocol is the most common and reliable.
If it is a new adapter, I would return it and get a 802.11 g adapter, not a USB.. they cost about $20.

Posted on Sep 28, 2008

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Hello, I have Vista home premium on a Compaq laptop, windows. I have the Device Manager open and the isatap (with a lot of numbers in perenthesis after it). The yellow exclamation point is on it. how do...


click start control panel administration tools computer management device manager scroll through all of your devices if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working sroll to Ports(Com&Ltd) right click to update driver if you computer came with a motherboard disk the drivers could be on it
or you might have to download one
cd/dvddrive not seen could be a registry problem

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
.

http://www.driver-fix.com/scan.php?id=scan5&key=2


Drivers Freeware

Now you can download driver updates automatically and safely. This handy software utility will keep your system up to date by automatically getting the latest drivers from your hardware

Oct 31, 2011 | HP Compaq Presario F500 F700 and G6000...

1 Answer

Hi my computer doesn't see dvd/cd drives .When i pull it up in device manager it shows drives but they have a yellow exclamation point in front of drives what can i do . thanks hotrize


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

Aug 18, 2011 | Microsoft Windows XP Professional

1 Answer

Drive will not show up. It is showing up under devices


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you



Aug 08, 2011 | Glyph GT 050Q Hard Drive

1 Answer

My asus device drw2014l1 ata device is not being red. the hardware is working according to the properties but the asus device has a description saying this device cannot start and on the manager device it...


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question or exclamation mark ? ! or red X right click you will have options to update driver,roll back driver,, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device:
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 30, 2011 | ASUS DRW-2014L1 DVD-RAM Burner

4 Answers

The dvd/cd rom is not reconigzed in windows vista


right click my computer, then click properties. click device manager. then see if there is anything under cd rom drives that has a yellow exclamation point. if it does then right click and uninstall and then reboot the computer and it should automatically find it and reinstall it and could fix yoru problem

Mar 03, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

When I plug in the flash drive it lights up but doesn't show up as a drive in "my computer". If I start the device manager (which shows the cruzer device as a funtional drive), disable it and...


STEP 1 - Connect the Cruzer to the PC

If you receive a "USB Device Not Recognized" error on the computer, the flash drive is most likely failed. Additional troubleshooting is unlikely to correct the problem.
id10_not-detected.gif


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
id107-1.gif

2. Click Device Manager on the left pane.
id10-2-3.gif

NOTE: The Cruzer might show up under several places under Device Manager such as:
1. Disk Drives
2. DVD/CD-ROM drives
3. Universal Serial Bus controls as USB Mass Storage.

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
id10-2-note.gif


STEP 3 - Refresh the drivers
1. Right-click on the entry with the error mark, select Uninstall.
id10-2-4.gif

2. On the top menu, click Action then select Scan for hardware changes.
id10-3-2.gif


STEP 4 - Verify if the flash drive is detected
1. Double-click My Computer.
2. Look for the Cruzer under devices with removable storage.



SOLUTION 4 -
There might be a conflict in drive letters, see Resolving drive letter conflict.

Oct 26, 2010 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

Dont appear to computer but it is connect olready


You can try to check device manager go to start>right click computer>select manage>click device manager>then if you have the drive appeared on the list with yellow exclamation point then right click it uninstall and restart the computer

May 24, 2010 | Dell DVD-rom DVD Drive

1 Answer

Sandisk is not being recognized on my computer


SOLUTION 1 - Verify if minimum system requirement is met.
SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4.

For MAC users, see
Troubleshooting USB device on MAC



SOLUTION 2 - Verify the reader's status under Device Manager.

STEP 1 - Connect the reader to the PC

NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.

STEP 2 - Check under Device Manager
1. Right-click My Computer.
2. Select Manage.
3. On the left pane, click Device Manager.

NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. If there is a yellow exclamation point (!) or question mark (?) next to the device, try to refresh the drivers.

STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action, and then click Scan for hardware changes.

STEP 4 - Verify if the reader is detected
1. Double-click My Computer.
2. Look for the card reader under Devices with removable storage.


SOLUTION 3 - Try other USB ports.
A yellow exclamation point (!) under Device Manager usually means that the device is not receiving enough power. If the reader is not receiving ample amount of power from the USB port, it may not function properly.


SOLUTION 4 - Change the drive letters

NOTE: The SDDR-89 reader should show 4 drive letters under My Computer.



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Mar 01, 2010 | SanDisk Sansa m250 MP3 Player

2 Answers

Dvd driver shows yellow excclamation mark error code 41computer novice any simple suggestions would be appreciated


"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

Regards,
Pp

Dec 02, 2009 | Computers & Internet

1 Answer

After installing vista service pack 1 my dvd rom is gone.


Download the latest driver for dvd rom from Acer that will work with Vista SP1. Also try uninstalling the device in device manager and restart your computer. Vista may find "new hardware" and install the driver from its driver pack in SP1.

Jul 28, 2008 | Acer Aspire 5500 5570-2609 Laptop

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