Question about SanDisk Sansa Clip MP3 Player

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Windows vista does not detect my sandisk clip

When i connect mp3 to usb port, mp3 sceen shows it is connected to computer, but i cannot access mp3 from computer.

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  • krook757 Jan 20, 2009

    my sansa clip doesn't even show up under the removable drive ports!!!!

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Go to MY COMPUTER, then find drive the player is on (E,F,G, or H) Double click on the icon. This will allow you to access you player. To add songs: Drag songs from your list where they are downloaded, and drop them in the drive described above

Posted on Jan 19, 2009

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1 Answer

My computer cant recognize SanDisk sansa clip+ 4GB, where can i download drivers???


There are no particular drivers for any USB devices . They are all Plug and Play devices and will be automatically detected unless faulty or if you are using an older version of Windows ( 98 / 95 etc.).
XP /Vista / 7 will detect your device automatically. Try it on some other USB port on the back of the computer instead of the front ( where usually people tend to connect portable devices ) if its a desktop PC.

Apr 29, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa scandisk is not detected by my computer wen i insert in usb port


aj4power

Alot of times the player is actually being detected but it just is not showing up in My Computer because the drive letter that the device wants is already assigned to another device. The links below will help you assign another drive letter to the player.

How to change your drive letter in Windows Vista and Windows 7

How to change your drive letter in Windows XP

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

May 30, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My Red Sansa Clip 4GB will not show on any computer i plug it into, It only charges and i have tried the auto detect, mtp, and msc settings. Any Suggestions?


See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

May 17, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

The pc is unable to detect the sansa disk


If you are using Windows XP: verify the following operating system requirements are met. - Windows XP SP2 or higher - Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. - Download the hotfix from http://support.microsoft.com/kb/939211. - Run the hotfix.
Refresh the driverd
1 - Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

Apr 03, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

The device can not be detected on my computer


With the usb port I take this you aren't using windows 7 and probably not vista but xp. Open up the windows media player and go to sync there you will see either a connect to device or your mp3 player name on it. Could try another usb port sometimes that works. If your able to reformat sometimes that will work also computer, drive(x), right click quick format.

Dec 20, 2009 | SanDisk Sansa c200 MP3 Player

1 Answer

Computer won't recognize clip


Try checking the usb ports to make sure it is not have driver problems:
1. Go to the Windows Desktop, click on the "Start" button, and then click "Run" or "Start Search" if you are using the Windows Vista operating system.
2. Type the following text into the text box: "devmgmt.msc" Click OK.
3. Select your computer when the Device Manager window opens, and then select "Action" from the options at the top of the window.
4. Choose the "Scan for hardware changes" option from the drop down menu that appears.
5. Insert any USB device such as a mouse or flash drive into the USB port in question. Now simply check the USB device to see whether it is working in order to test the port.

If it is have driver problems. Go to http://www.sandisk.com/ and download the driver again.

Sep 30, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Is there driver/ software for Win ME for the Sansa Clip mp3?


a friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*

Jun 17, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip wont power up unless hooked up to usb


http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

Windows XP SP2
• Windows Media Player v10
• Intel Pentium class PC or higher
• CD-ROM drive
• USB 2.0 port for hi-speed transfers and charging

Make sure HOLD button is not on.

Battery
The Sansa
®
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

Feb 26, 2009 | SanDisk Sansa m200 SDMX3-512 MP3 Player

1 Answer

Sandisk Sansa Clip 2GB not detected by XP SP2


Change the USB Mode to auto-detect and see if you get better results. If that fails, switch entirely to MTP mode.

-Tha Mp3 Doctor

Feb 20, 2009 | SanDisk Sansa Clip MP3 Player

3 Answers

SanDisk Sansa Express (2 MB) MP3 Player QUIT WORKING


i tell you connect to the computer your device
and right click on your device and format it

Jun 09, 2008 | SanDisk Sansa Clip MP3 Player

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