Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

1 Answer

No ice is making but water will despense out of the slot and the filter is ok but not the best, the temp is cold and the ice despenicer is on i put water in to see it is fine what is wrong

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  • mljohnson47 Jan 19, 2009

    ice maker won't run but there is water ready to come in if the ice maker would let it the moter doesn't run is there a senser that is not working?

  • liltrekkie Jan 20, 2009

    no but thanks for trying

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  • 410 Answers

Check the i/m motor module the strippers should be in the 2 oclock pos normally if they are in anyother pos and not moving then you need whirlpool pt# 628366 good luck peyton

Posted on Jan 20, 2009

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1 Answer

Why water is not coming out of the line to the freg


First check to make sure the water valve from th water supply is on (usually under your sink), Second, hold the water despenser switch ON. You should hear a "Hum" sound, that's the Electric water valve in the "open" position. The air will have to be purged through the water line, Filter, And the water collection tank inside the frig. The water tank keeps about agallon of water Cold for the water despenser, and will supply cold water to the ice maker, so the ice maker can freeze the cold water much faster for your ice. When holding the Water despenser, and you do NOT hear the hum sound, there is NOT power to the water selenoid. Check the connections to be ure they are tight and secure. A volt meter can also be used to check the voltage. WARNING the voltage is around 120 volts A.C., Do NOT TOUCH with bare hands!

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I am having problems with the ice maker. The water freezes but it will not roll over. I have to pull the ice off of the tray the ice is made.


check to see if water despenser is despensing water slow that normal. replace water filter . it will work ok
hope it can help u

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1 Answer

No water flow to ice maker or water despenser...water lines are clear the filter is clear..could problem be water inlet valve ( dual valve controls water flow to ice maker and water despenser.


Its odd that both parts of the valve went bad at the same time. Personally sounds as if your water filter is clogged up and needs to be changed. I would do that first, before trying to change the water valve itself.

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1 Answer

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1 Answer

My fridge is a side by side whirlpool, and it has a water despenser. The water despenser and ice maker isn't flowing, there is no water, no ice. Im not sure the model #.


check your water supply is ok and replace your water filter if it has one this should solve you problem if not then its poss you have bad water solenoids but not likely. peyton

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1 Answer

No Ice


Clogged filter?
On most ice makers, if the water pressure drops too low, the valve will not open to fill the ice maker.


Frozen water line?
On some units, the water line supplying the ice make can freeze up preventing water from getting to the ice maker.

Freezer cold enough?
Are you sure of the temp inside your freezer?
Place a small thermometer that can register temps around the freezing range. (example of a thermometers not to use are: a candy thermometer or a thermometer used to take a person's temp.) If you do not have one or do not want to purchase one, put a bowl of water in your freezer. If the water does not turn to ice in say 6 to 8 hours, your freezer is not cold enough.

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2 Answers

No water pressure for ice maker or water despenser


Sounds to me that you attached a bulet piercing valve to a cold water pipe. If you did I would say the tiny hole that the valve put into the pipe has blocked up and causing your low water pressure. I have sen this problem a million times with that type of valve. You could try to close the valve and then open it back up. Sometimes this will clear the hole. If not I would replace the valve with the type of valve you have for your sink. there better in every way. You may need to have a plumber do the job for you but you will never have this problem again. Good luck

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