Question about KitchenAid KP2671 Professional 6 Series Stand Mixer

1 Answer

Mixer makes terrible sounds then stopped working

Posted by on

  • itsemily Jan 08, 2013

    It screeches as it rotates and gets really hot. stopped working altogether. It's a 600 Pro series.


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.

  • KitchenAid Expert
  • 185 Answers

Hello Emily, the problem is the internal gears have broken, stripped or popped loose due to heavy loads during use. The solution is to go to the KA site and get a parts list for you model machine first thing. You can download it from here
you will need the full model number for the correct parts list. then you will need about 30 minutes and an open work space and a couple plastic bags, a roll or paper towels and a little patience.
Yow ill be opening the machine cover removing it and placing the screws in one of the bags and mark on the bag with sharpie pen "cover screws", next you will need to remove the transmission cover (messy) and removing the gasket, toss the gasket (you will be ordering a new one $6.00 bucks) place the cover and screws in bag and mark. then look at the gears inside you will see several, rotate by hand I believe that you will find the culprit, it is more than likely the "worm follower gear" BTW if you open the machine and the transmission cover is black plastic check it for cracks, it was a major cause of this problem some years ago and KA has since relsoved the problem by the use of an all metal transmission cover, if it is cracked you will need a new one ($26.00 plus shipping) now find the broken gear and order a new one and replace it. Next if the grease inside your mixer is not all watery you can reuse it by scraping out with a popsicle stick and put in something that you can easily get it back out of for later use. if the grease is all watery you will need new ($7.00 bucks) (all the parts can be bought at several sites on the internet at once to cut down on shipping) Then re-assemble. There are several good if long winded videos on youtube that go through the tear down and replacement and re-assembly of the 600 machine that will guide you through process. Good luck and be patient.

Posted on Jun 02, 2013

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Broken gear

Refer this problem directly to Hamilton Beach as the primary source of the parts.

Dec 12, 2013 | Hamilton Beach Eclectrics All-Metal Stand...

1 Answer

Kitchen aid artisan model # KSM150PSBU

You have put the "chalk thing" back in incorrectly, it only fits one way, use a torch and look in the hole and line the missing corner on the "chalk thing" up with the blocker.

Jul 26, 2013 | Food Mixers

1 Answer

When making bread dough the mixer dough hook jammed. now the mixer makes a terrible racket when used and will not mix heavy loads, ie dough.

In the mixer there is a worm drive gear, it is a fail safe so that you don't burn up your motor in just this insatance. the gear is nylon and when the machine is torqued too much the gear is designed to give out or strip. It is making a terrilble racket because all those chewed up teeth are now being milled and ground up while you are trying to use your mixer. STOP!!! the part costs about $8.00 USD and takes about two hours to fix. You should put a new gasget in but a lot of people dont want to spend the extra $6.00 buck because you have to buy new grease for this fix also, about $25.00 more. You must clean out all the old gear grease to make sure all the chewed up gear teeth atre out of the machine, then repair with new worm gear part and then re-pack with grease and add the new gasket and close up the machine all fixed. about 3 hours time $50.00 and a roll or two of paper towels. (The grease is real messy)

Sep 14, 2012 | KitchenAid K45SS Classic Stand Mixer

1 Answer

I am getting a lot of distortion feedback when I connect my computer to the mixer but the feedback only starts when the computer is connected to an electrical outlet. I have plugged the computer to a...

Sounds like a ground problem. Try to hook a ground strap or wire from the case of the computers power supply to the ground of the mixer. If it still has noise, try to touch the ground to the bracket of the computers sound card. Most likely, the computer uses a three prong adaptor and the mixer does not. Outlet grounds have voltages which bleed off from motors and other devices, which could cause the 60hz noise. If your mixer has a three prong plug do not plug your computer and mixer in separate outlets with separate grounds or you could fry your system. If you still have problems use a three to two prong adaptor and attach an isolated ground wire on the adaptor for the computer.

Jun 25, 2010 | Gem Sound CDM-150 Mixer

1 Answer

Hi i just had my mixer spark and then the motor

Could be carbon brushes, switch it's really hard to call it,

Let us know how we can help you

Nov 25, 2009 | Jenn-Air Attrezzi JSM900 Stand Mixer

1 Answer

Newish mixer just stopped while motor smell or strange sounds...

I think this link will help you understand what is needed to fix your mixer.

You will need to purchase a gear. Here is link MarBeck should have it.

You may need to replace some grease. Make sure to use a non-toxic food grade grease.

Dec 09, 2007 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

Grinding Noise

If it's metallic sound you are loosing teeth on a gear or two.  This is caused by lack of lubricant or simply fatigue of the material of the gears.  Don't use it, you can get metal flakes in your food.

Take it in to a repair shop and have it fixed.  The money spent is well worth it because if done correctly will last another 12 years.

Oct 21, 2007 | KitchenAid KSM90 Ultra Power Series Stand...

Not finding what you are looking for?
KitchenAid KP2671 Professional 6 Series Stand Mixer Logo

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Food Mixers Experts

Appliance engineer

Level 2 Expert

87 Answers

Henry  Thomas
Henry Thomas

Level 3 Expert

1074 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22133 Answers

Are you a KitchenAid Food Mixer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides