Question about Breville BKC700XL Stainless Steel

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BKC700XL shows water tank light on, and buttons are lit, but the LCD screen quickly stops lighting up, and it says water is heating,, but it is NOT HEATING. Tried unplugging an plugging back in and no

Turn unit on and all lights come on, LCD reads HEATING, about 5 seconds later you hear a very soft "click" and the blue light on the LCD screens goes out (all other lights still on, and the word HEATING still appears) but the unit does not make another sound, not does the water ever heat. unplugging and plugging back in does nothing,,, or lightly shaking. HELP!!! It's maybe a year old!!!

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The heating element has a thermal fuse in it which most likely has opened causing the element to not heat.

Posted on Jul 29, 2017


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Posted on Jan 02, 2017

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SOURCE: Doesn't heat the water Start...makes noise, the

the flashing heating light indicates that it isn't getting water. This could indicate that your pump has gone bad.

Posted on Oct 15, 2010

  • 1 Answer

SOURCE: No heat

Same problem with mine. There was a burnt connection on the heating block.
To fix this: 1) Unplug!
2) Unscrew top, 5 screws total. 2 on the back near the top, 1 under the water reservoir lid, and 2 up inside long black tubes located on the front two corners of the overhanging section. 3) Remove top, you'll see a large chunk of metal with a lot of wires connected to it. any one of these could be bad, but in all likely hood it's one of the 2 main power wires to the heating block. These are located on the back of the heating block. 2 metal posts with a flat piece if metal welded to each and a spade terminal on over that with either a red or blue wire. (colors may very, but i imagine it's universal)

For me it was the left of these two connections that was bad, the flat piece of metal was burnt and the connection was broken. To fix this I found a small metal clamp and clamped the spade terminal to the flat piece of metal. Soldering probably won't work, because the heating block could get hot enough to melt the solder, so this was the only suitable option. Short of actually removing the heating block and welding a new piece of metal onto the post.
4) Fix broken connection, if there's no obvious broken connection, or discoloration of wires, then it could be a bad heating block. Changing the heating block would be difficult to do safely for the unexperienced, so attempting this isn't suggested.
5) Return top and screws. 6) Make a delicious latte to celebrate

Posted on May 04, 2010

Testimonial: ""Make a delicious latte to celebrate." ... and I'll drink it to your health! :) Thank you. "

  • 4 Answers

SOURCE: Won't heat

The Breville esp8xl has a wire connector to the heat chamber that can become loose through repeated heat/cool cycles. Opening up the machine, finding this connection, which was loose, blue wire at back of heat chamber, and tightening it fixed my problem.

Posted on Jun 09, 2012

  • 40344 Answers

SOURCE: Red light two buttons: "start/cancel" & "keep warm" , but no heating

The actual heating element may have failed.

Posted on Sep 11, 2012

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I am trying to descale my solis palazzo, I did as instructed, opened the nozzle to let water out, light is flashing but nothing is happening, waited 45 minutes, the only button lit up is the one with the...

Hi Descaling the Palazzo: The Palazzo is programmed to descale the boilers on its own, when set in the correct mode. You program the machine to descale it's self, do the following. With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in 32 to 48 oz in your water tank. Stir until they are completely dissolved in the water. Next, have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz's. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don't turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water and push the water button on the right. It will light(very dim), then open the steam knob again/ The red light will go out and it will start to heat and your ready to go.

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1 Answer

Display reads descale, what can i do to fix this

Descaling the Brewer Mineral content in water varies from place to place. Depending on the mineral content of the water in your area, calcium deposits or scale may build up in your Brewer. Scale is non-toxic, but left unattended, it can hinder the Brewer's performance. Descaling your Brewer helps maintain the heating element and other internal parts of the Brewer that come in contact with water.
NOTE: Do not use water that has been treated by a 'water softener'. The increase in sodium levels in the water can cause scaling in the brewer and hinder its performance.
The Brewer should be descaled every 3-6 months to ensure optimal performance. It is possible for calcium deposits to build up faster, making it necessary to descale more often. This Brewer is equipped with sensors to detect when scale buildup is interfering with the performance of the Brewer. When this is detected, the LCD screen will indicate 'DESCALE'.
NOTE: The Brewer will continue to operate even when the LCD screen indicates 'DESCALE'.
However, if you do not descale the Brewer soon after it is displayed, continued scale buildup could damage the Brewer. If this occurs, 'DESCALE' will begin to flash, alerting you to the potential damage to the Brewer if you do not descale immediately. Promptly follow these steps each time the LCD screen indicates 'DESCALE' to ensure that the Brewer functions optimally.
1. 4459906401_be71bd1933_t.jpg Empty the Water Tank and refill it with vinegar, filling up to the MAX mark on the water tank viewing window. 2. 4459906749_2d2d8c9472_t.jpg Place a 12 oz. or larger ceramic cup (do not use a plastic cup) on the Drip Tray. The Drip Tray and Drip Tray Plate can be removed to accommodate taller mugs and travel mugs. 3. 4460685206_41a39b1eab_t.jpg Select the largest brew size (11.25 oz. serving) by pressing the button on the control panel. 4. 4460685734_41eef702a7_t.jpg Run a cleansing brew without a K-Cup®. Pour the contents of the cup into the sink. 5. 4459906625_e723d37450_t.jpg Repeat the cleansing brew process until the Water Tank is empty, pouring the contents of the cup into the sink after each cycle. Remember to raise and lower the Safety Locking Arm between each cycle so the control panel buttons illuminate. 6.
Let the Brewer stand for at least 4 hours while still on. 7. 4459906401_be71bd1933_t.jpg Rinse the Water Tank thoroughly and fill with fresh water. 8. 4459906749_2d2d8c9472_t.jpg Place a 12 oz. or larger ceramic cup (do not use a plastic cup) on the Drip Tray. 9. 4460685734_41eef702a7_t.jpg Run a cleansing brew without a K-Cup®. Pour the contents of the cup into the sink. 10. 4459906625_e723d37450_t.jpg Repeat the cleansing brew process until the Water Tank is empty, pouring the contents of the cup into the sink after each cycle. You may need to perform additional rinse cycles if you notice any residual taste.

Remember to raise and lower the Safety Locking Arm between each cycle so the control panel buttons illuminate. 11. 4443328562_50d07cb55b_t.jpg Disconnect the power plug from the wall outlet for at least 15 minutes, then re-plug the power cord into the wall outlet. The machine is now ready to use.

NOTE: If the LCD screen continues to indicate 'DESCALE' after completing the process, repeat the 'Descaling the Brewer' process.

Check out this link for support on your unit.

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2 Answers

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Water damage to the flow meter can cause the machine to not function at all. We have seen water leaking from the water tank leaks right on the flow meter and stops the machine from heating and contining its start up proceedure.

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