Question about Xerox DOCUMATE 510 Flatbed Scanner

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No paper message for ADF

My Xerox DocuMate 510 ADF does not recognize that paper is inserted into the tray. Message comes up saying " No Paper", when there is.

Cleared ADF area, with nothing there. The black fingger is lowere and the silver leaf springs hold the paper agaist the roller. How to fix?

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  • reyfix Apr 17, 2009

    I just bought a XEROX 632 scanner. I have scanned less than 2000 pages and now I am getting this bloody message all the time in the feeder, " No Paper Loaed in the ADF".

    Any solution to this problem its welcome.

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I called Xerox and the technician told me the ADF cable was loose. I went home readjusted the ADF cable and now it works like a champ.

Posted on Apr 28, 2009

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1 Answer

Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner

1 Answer

I get the message that says "no paper in auto


Not sure if you get this message on the machine or in the software on you PC. It could be a software setting if it's on the PC that tells it where to pull the docs from. If it's a scanner message it could be an object blocking the paper sensor telling it something is in the feeder. Check the feeder paper path for anything that does not belong there or carefully blow out the paper path with compressed air. Sometime dust collection does this.

Feb 03, 2011 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

My Documate 152 is saying paper jam but no paper jam


E08 error message which indicates papert jam is caused by lose or mis-alligned input paper tray (automatic document feeder).
Resolve issue by powering off the scanner, opening the paper path section, removing the adf, and then re-seating the adf.

Mar 26, 2010 | Xerox DocuMate 152 Pass-Through Scanner

1 Answer

I had a paper jam in my scanner a few months ago. I got the paper jam out. But now, when I try to scan from the ADF, the paper goes through fast and then stops half way through and an error comes up in...


There are sensors under the ADF which sense the movement of paper and the presense of paper. Either they are jammed or faulty. Clean them thoroughly.
S. Mohan

Jun 20, 2009 | Xerox DocuMate 510 Document Scanner

1 Answer

Resetting PaperPort after paper jam


I found the solution to this problem. Whenever the paper jammed in the feed tray, I was pulling the jammed paper out without opening the door of the feed tray. Apparently, PaperPort gets confused and does not know how to proceed. Now when I get a paper jam, I open the door of the feed tray, take out the paper, click on the paper jam error message in PaperPort, reset the paper in the feed tray, and then hit "scan." Works like a charm.

Sep 30, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Legal Paper


It doesn't appear to need anything in particular according to the data here:

http://www.xeroxscanners.com/downloads/manuals/DM510/DM510_datasheet.US.pdf

Since it isn't printing it, edge detection while feeding should select the .pdf file length without your intervention if it is inserted via the ADF.

If your manual is missing, you can download it here:

http://www.xeroxscanners.com/downloads/manuals/DM510/DM510_Guide.OT4.EN.pdf


Aug 12, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

2 Answers

Documate 510 scanner ADF problem


Hello.

I am a Support Engineer with Xerox Scanners.

If the feed rollers are worn out beyond the point of cleaning, you will need to have the scanner serviced or replaced.

Please contact us to discuss your service or replacement options by calling 800-648-0410.

Regards,
Xerox Scanners Support

Dec 07, 2007 | Xerox DOCUMATE 510 Flatbed Scanner

2 Answers

XEROX DOCUMATE 510


The rollers and retard pad need replaced.
The rollers are self explanitory, the retard pad is so named to retard the feed of multiple sheets of paper.
That is your problem.

Nov 07, 2007 | Xerox DOCUMATE 510 Flatbed Scanner

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