Question about SanDisk Sansa e200 MP3 Player

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Sandisk e200 My sansa e200 keeps freezing at the startup (the sandisk logo) how do i fix thiss?? mee

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3 Answers

Re: Sandisk e200 - SanDisk Sansa e200 MP3 Player MP3 & Digital Media Players

Press menu once right after it frezzes

Posted on Jun 29, 2007

Re: Sandisk e200

Its just startup issue remove all the songs and u might see reset ... and see

Posted on Jun 26, 2007

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Re: Sandisk e200

Press the middle of the player and the menu button at the same time for like 30 seconds or more and it turns off and try it again

Posted on Oct 15, 2007

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I erased some things i didn't think i would need from the mp3 player (photo folder, etc.) and now when it turns on it just says "Load main image failed, switch to recovery mode"

STEP 1: Soft Reset

Simply press and hold the power button for 20 seconds. The soft reset would refresh the player. After doing the soft reset, try to turn on the player once more. If this didn't resolve your issue continue to step 2.

STEP 2: Firmware Update

Firmware controls the functions of your device (how your device operates). In cases where the product does not perform as intended, the update fixes the issue by replacing the current firmware with the latest enhanced version.

Please be reminded that for your player to work properly you need to meet the requirements below.

- Windows XP SP2 or higher
- Windows Media Player 10 or 11

To Download the Sansa Firmware Updater, you may copy and paste this link to the address bar of your web browser:

To Know More on Using the Sansa Firmware Updater:

If you encounter any issues with the Sansa Firmware Updater, we can try to use the Manual Firmware Update.

There are three versions of the Sansa e200 - Version 1, Version 2, and Rhapsody. This can be found by going over to "Settings" if you found "format" then you have a "v2" or look at the back of your player and check the exact model number under the "CE" logo it should say "model:e200" for Version 1; "model:e200 V2" for Version 2; and "model:e200R" for Rhapsody Version. Make sure that you choose the correct firmware version for your device as updating it using the wrong firmware version may render your device useless.

E200 Manual Firmware and Instructions:

E200V2 Manual Firmware and Instructions:

E200R Manual Firmware and Instructions:

Dec 25, 2010 | SanDisk Sansa e200 MP3 Player

1 Answer

Refreshing database

User guide for Sansa e200R:

Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:

1. Reset the device as described on the site of Sandisk.

If resetting didn't solve your problem
2. Update the firmware.
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
2.2 Follow the instructions "update the firmware" for sansa e200 series:

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 freezes up after playing awhile

Usually freezing is resolved via a firmware upgrade - check the manufacturer's website. Sansa players are manufactured by Sandisk.

Feb 28, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 complete screw up please help

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Nov 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 6MB does not start correctly

1-866-726-3475 Sandisk Customer Support

click on support at the top; click on MP3 players,
find your Sansa and click on it there’s a lot of info

Mar 26, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My Sansa E200 Problem

Sandisk can be very finicky about picking up throught the computer.  You may have to return the product for another.  Better yet, ask your sandisk dealer for a new usb cord!  The conductors connecting both devices could be loose and not have anything to do with the machine.

Feb 09, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa E200

You may have uploaded the incorrect or have had unstable power connected to your Sansa E200 when updating. If that is so, your Sansa E200 has been bricked and it's useless. This is the correct Sansa E200 Firmware Updater, "" (Note: Sandisk is Sansa)

Aug 25, 2007 | SanDisk Sansa e200 MP3 Player

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