Question about Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

My sony dsc-w50 lens does not come out

The lens does not come out its like if it is stuck or something the lens doesnt come out it makes the noise like if the lens is coming out but the lens does not come out

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  • kodama283 Jan 19, 2009

    while taking a picture my son put his hand over the lens as it was foccusing and now the lens stuck . New lens costs about 90 bucks. Can someone help?

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1 Answer

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  • Sony Master
  • 96,518 Answers

Try the procedure in this tip.

Posted on Jun 05, 2012

6 Suggested Answers

SOURCE: Sony DSC W50 - lens stuck

im 11 and i just got a camera for x-mas and my lil sis dropped and it ddosent work so i tried a tip from here and it just mad eit worst

Posted on Jan 23, 2008

SOURCE: lens stuck

THIS CAMERA IS **** WHO EVER MADE I didnt even drop mine n the lens is stuck n i payed heaps for it n accpect it to last long ive only got it a month ago :(

Posted on Mar 27, 2008

PEye2000
  • 10 Answers

SOURCE: Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position

You have a bad lens, it prob. also says turn off and on again.

Posted on Mar 26, 2009

SOURCE: SONY Digital Camera DSC-W50 doesn't work. Lens goes in and out...

Hi!
Please try the under given troubleshootings:

(i) Please check if the Battery is fully charged.
(ii) Next, turn off the Camera, remove the Battery pack then press and hold the Power button for 30 seconds.
(iii) Then, reinsert the Battery pack and turn ON the Camera.
(iv) Next, try to access the menu options either by directly pressing the menu buttons or while reviewing the images.
(v) If the menu options are accessible while reviewing the captured images then reset the Camera to the original factory settings.
Please follow the steps given below to reset the Camera to the original factory settings:
(a) Turn ON the Camera.
(b) Access the menu screen either by directly pressing the Menu button or pressing the menu button while reviewing the captured images.
(c) If menu screen is accessible, then press the right arrow on the Control button to select (Setup) Settings, then press the right arrow again.
(d) Next, select the Setup 1 option by using left/right/up/down arrow on the control button.
(e) Then, select Initialize and OK.
(f) Finally, follow the on-screen instructions to set the clock in the Camera.

Performing the above steps will reset the Camera to the original factory settings. If the issue persists even after performing all the above steps successfully then the issue is related to hardware malfunctioning and service is required.


Please feel free to contact for further information or any clarification.

Posted on Aug 21, 2009

  • 58 Answers

SOURCE: The lens kit of my Sony DSLR A200 produces noise

If it's in continuous auto-focus and doing it, then it is just not locking on to one thing and jumping back and forth between two objects that are very close together in distance and it is normal. It should stop in manual, single shot or single point auto-focus. Sony uses Nikon auto-focus technology and my D-300 with a 70-200mmf2.8 will do it if I turn the auto-focus tracking time(lock-on) all the way down with the auto-focus in full auto.

Posted on Oct 01, 2009

Testimonial: "Thanks for the info"

  • 11967 Answers

SOURCE: our dsc-w50 has a stuck lens problem. will not

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 08, 2009

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Dropped camera and now the lens is stuck out,when i turn it on the screen says turn power on and off again.i do that,but it keeps saying it still and camera makes a weird noise when i turn it on,and lens...


Hello,

Bummer huh? I dropped mine a while back and damaged my battery cover!

I would try...taking out the batteries and reinstalling them! This may reset your camera?

Otherwise, I would do a web search and type in:

Sony Cyber-shot Camera DSC-W50 troubleshooting

Hope this helps you get your camera working again!

Kind Regards!

Martie

Sep 15, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Sony cyber shot camera lense stuck halfway.


Hi,
    According to the symptom your camra needs replacement Lens block, It is due to malfunctioning of zoom motor. The part No along with description is given below:
1-788-363-11     OPTICAL UNIT
  Replace the unit with new one and it works fine again.
  Thanks for using fixya.

Oct 31, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Dsc-w50 when turn on the word access and lens goes in and out


Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
I work in Sony service center.

Tom

Jul 16, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Camera Repair Costs worth it?


The repair on a dsc-w50 is 85.00 plus shipping of about 8.00 to fix this. If you want go to www.digitalcamrepair.com for contact information.

May 04, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

3 Answers

Lens stuck


Knocking the camera sounds like it works but may create another problem. I have had this problem with p-100 , p-200 and now the w50, I have found a small drop, of wd40 placed on both sides ,two opposing sides,of the lens ring where it extends from the body will work also. Don't spray, its a bit too hard to control amount deposited. Use a toothpick or a stick to dip and then drop the oil.

Mar 16, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

W50 service manuals


Hi Shahied,

Yes we have DSC-W50 Service manual. Pl. give us your location.

Regards,

Sharmila.

Feb 12, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Adding WD-40


gears hang up alot or the lens was banged while out make the lens stay out.. a tiny motor that drives these gears might be bad,
might be a low battery, sometimes other errors make the camera just shut down with lens sticking out, I used baby oil once to free a sticking lense mech but only like 1/8 of a drop.
your problem doesnt sound good and i think you added more.

Dec 28, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Replacement of lense in sony DSC 50


Hello!

you still wants this DSC-W50 Lens unit we can help you. For further information plz email me.

Regards,

Sharmila.

Nov 20, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

SAND IN MY SONY DSC W50 CYBER-SHOT CAMERA


Hi there, this job is for a pro. Please do not try to open the lens. However there is a way and I will help you. Please contact me at live session. Arpi

Jun 11, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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