Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: need replace printhead with new
I've seen this problem once before.
The only way to get a new printhead is from kodak support as its not a consumable item, they dont like sending them out much either, after 2 weeks I returned the printer to the shop and got a refund.
Have a look at the interactive trouble shooting guide:
Guide for changing the printhead:
Posted on Jan 21, 2009
Within the tool, select Print quality, then No black, missing text, or text quality.
After answering all the questions (assuming you haven't abused your printhead) you will be prompted to enter a service number, name, and address to be mailed a replacement printhead.
I just went through this and was told my printhead would arrive in 2 to 5 business days.
Posted on Apr 15, 2009
Remove both cartriges and on the top left there will be a button. Push and remove the printhead. Net, take the new one and insert it, pushing on the thumb picture. Reinsert cartriges and align.
Posted on Jul 03, 2009
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