Question about Epson Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: printer paper loading problem
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Posted on Jul 18, 2008
SOURCE: Epson CX 7400 WONT LOAD PAPER
I had exactly the problem, I had to remove the top cover & second base out of it , and i found 1 paper jam on the side, it's stucked under control panel,( it's on left hand side, look from the front to back) it was jam on some gear dow there, i just took the jam paper out and bouble check, make sure all gear are clear and i install all back on and tested, it's working find. I hope you do the same like i did and no more problem. Goodluck to you. Also i hope this messenger is not too let to you. Because my son he own this printer and he throw away when it had problem, and than i took it back and fix it. it's working like new now. If you until need more help please do email me at email@example.com we'll work from there. Good luck.
Posted on Mar 16, 2009
Hey!! I just had the same problem, was feeling pretty stupid! You've prob already figured it out but just incase any one else is looking for an answer...
When you look into where you're supposed to load the paper there is a grey thing about halfway over. This is the guide. It doesnt tell you properly in the instructions you need to move it but you do. It doesnt slide very easily.. thats why I thought it was just a part of the printer. But if you push it back it'll slide easier. Anyways move this all the way to the left, load your paper then bring it back to the right as close to the paper as you can
Posted on Jul 03, 2009
Please replace holder shaft & Roller ******
Sk. Abdus Sabur
Posted on Jan 03, 2010
Testimonial: "many thanks for your reply - looks like is could be expensive (more expensive than replacing the printer?) i'll take it to an epson repair center"
hi there... this is what you need.
Loading Paper Follow these steps to load paper: Slide the edge guide to the left. Fan a stack of paper, then tap it on a flat surface to even the edges. Load the paper with the printable side up, against the right side of the sheet feeder. Then slide the left edge guide against the left edge of the paper, but not too tightly. Note: Leave enough space in front of the printer for the paper to be fully ejected. Always load paper into the sheet feeder short edge first, even when you are printing landscape-oriented pictures. Make sure the paper stack fits under the arrow mark inside the left edge guide.pls vote for me
Posted on Mar 16, 2010
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