Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Print quality problem
Hi there sound to me like the toner cartridge is either faulty or leaking. Is it or has it been refilled if so remove cartridge vacuum out the insides of loose toner install brand new toner cartridge then test again. It cannot be the fuser unit as it will have quality problems all the time so try above and I hope it works for you.
Posted on Jan 14, 2008
SOURCE: prints grey not black
if the printing preference is on "draft", it will print everything on light color or grey. check the printing preference, choose text or image instead of draft.
Posted on Mar 05, 2008
when ready to print go first to where it says PREFERENCES click there , and then slect BLACK CARTRIDGE ONLY ,just to be sure that is not the cartridge ,fun a print , see what happens. hope this helps
Posted on Apr 26, 2008
For some reason, the printer is designed to dump ink into the bottom of the tray before feeding on the paper. The paper is then dragged over the ink, leaving the black line. This is a software issue, not a hardware one. I'd advise that you update all of your print drivers, as well as your firmware.
A temporary fix is to clean the rollers and base plate of the printer for ink spills.
Check for any bits of paper or debris that may be caught in the printer. Be careful to feed in the paper perfectly straight, as this printer does not have good rollers, and it will cause paper to break off and cause problems. If any debris has caught or absorbed ink, it will cause the back of the paper to smudge, and you have black lines.
Posted on Jun 23, 2009
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