Question about TruTech PVS12701 Portable DVD Player
My Trutech DVD player has sound when playing a DVD, but has no picture. It is only about 4 months old.
Unfortunately, 2% to 4% of consumer electronics are either defective on the store shelf (I got my TV home, plugged it in, and it wouldn't turn on) or they develop a defect during the warranty period or shortly thereafter. So, even though you just bought the unit two months ago, if you have sound but no picture, the unit needs to be repaired or exchanged.
As long as you have the receipt, you should still be in warranty since the shortest warranty for name brand electronics is 90 days from the date of purchase. Contact the manufacturer to obtain the warranty procedure. This will likely involve you sending the unit back to them at your expense and they will send you a repaired, refurbished, or new player.
If you feel this solution doesn't deserve a good rating, please let me know why so that I may assist you better. If there is anything more I can do to help, I will!
Posted on Feb 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 17, 2011 | Onkyo TX-SR701 Receiver
Jan 09, 2010 | TruTech LMD-5702RT Portable DVD Player
May 14, 2009 | TruTech PVS12701 Portable DVD Player
May 08, 2009 | TruTech PVS12701 Portable DVD Player
Jan 01, 2009 | Philips Televison & Video
Oct 24, 2008 | TruTech TT320
Mar 13, 2008 | TruTech PLV1615T 15 in. LCD Television
77 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: