Question about Office Depot Ativa X1800 Shredder

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Paper sensor for ativa x 1800 shredder

The sensor to turn the shredder on is not working. Can you buy a replacement part?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 579 Answers

SOURCE: ativa shredder

Pull out as much of the paper as possible. Then spray some window cleaner or similar on whats left to soften and disolve it.

Posted on Dec 31, 2007

macrule413
  • 1 Answer

SOURCE: Ativa SPL 1506X not working

I had the same "click" noise when trying to shred. I had a Staples replacement guarantee (extended warranty) so I called them up and described the issue. They are sending me a gift card for the purchase amount. Seeing as they did not want the original unit back I decided to take it apart to see if I could find the problem. I did not find an issue with the gear as the other user stated but I did notice a burn mark on the circuit board just under the relay (which could make a click noise) I removed and inspected the relay (desoldered), but I could not see anything wrong with it so I re-soldered it back onto the board and re-soldered (re-flowed) all of the other connections just in case there was a cracked joint. Upon testing the shredder still has the same "click" sound. My guess is there is a faulty device on the circuit board such as a resistor or relay. To sum it up, to repair this particular issue you will be unable to implement a "simple" fix and it would realistically require either a new circuit board or a whole new shredder.

Posted on Jun 22, 2008

splintellz1
  • 37 Answers

SOURCE: Need Ativa X1800 Shredder Parts

Hey check out this link they service all types of shredders hopefully they should be able to service yours.

http://www.factory-express.com/blog/2005/10/paper-shredder-parts.html

Posted on Jul 03, 2009

  • 1 Answer

SOURCE: Shredder won't turn on

I was using my Ativa DX180D and it was working fine. It just stopped and there was no power. I have tried all the plugs in the house but still not coming on. The basket is on properly and you can hear the click of the switch when you plsce the top on the basket. Any suggestions?

Posted on Sep 01, 2009

  • 1 Answer

SOURCE: Ativa X1000 paper shredder that doesn't turn on

took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.

Posted on Nov 10, 2009

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1 Answer

I have an ativa shredder model MD 1250. Became jammed on some staples. Reversed it and pulled it out but no the auto shutoff won't work Is it fixable? The shredder still runs.


Robert,
Double check that you do not still have any paper that may have become stuck in front of the sensor for the auto shutoff. If there is something in front of the sensor it will keep running.

Jun 15, 2015 | Ativa MD1250 12-Sheet Cross-Cut Shredder -...

2 Answers

My ativa 12 x-cut paper shredder runs for 1/2 sheet then stops. how would you identify problem and fix it


The sheet detector may be malfunctioning. Your shredder may have to be cleaned to restore proper operation. Mine gets clogged periodically and has to have the bin removed so the entire shredder can be turned upside down to perform dental hygiene on the teeth. Paper shreds even get jammed in the spaces between the teeth. Flossing doesn't help!

Mar 07, 2015 | Shredder Office Equipment & Supplies

1 Answer

My Ativa HD Pro 1800 will not power on


First check the power point is still working - plug in another appliance, like a table lamp. If OK check the fuse in the shredder cable plug.

The commonest reason for a shredder stopping is a paper jam, or running the shredder for too long. By 'too long', many shredders will cut-out after 5 minutes continuous working, and the sensor may take 15 minutes to cool down! Read the manual.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and/or long nosed pliers to poke at any compressed paper wrapped around the blades - can take a while.

It may be that the sensors are dirty - use a cotton bud dipped in rubbing alcohol to clean the sensor light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.

May 21, 2014 | Ativa HDM PRO 8000 8-Sheet Micro-Cut...

1 Answer

I have an Ativa MD 460 shredder, it is misaligned with paper. Can you help?


ativa md460 misaligned Questions & Answers - Fixya

www.fixya.com > Forum > Tags
Find solutions to your ativa md460 misaligned question. Get free help, tips ... I have an Ativa MD 460c paper shredder that reads misalignment. What do I do?

Just purchased ativa MD 460C and it will not work. misaligned

www.fixya.com/support/t9496803-just_purchased_ativa_md_460c
Jun 16, 2011 - Look for a curve in the lip on the back of the shredder and align it with the ... I have an Ativa MD 460c paper shredder that reads misalignment.

Ativa MD460 paper shredder: misalignment light is on - Fixya

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Jan 1, 2011 - I have a Ativa MD 1000 that I just bought. It ran for a few minutes the first time I used it an then stopped. I turned it off and unplugged it in case it had ...

Office Depot Ativa DQ60M Shredder Misaligned - Questions ...

www.fixya.com > ... > Office Depot Ativa DQ60M Shredder
just purchased ativa MD 460C and it will not work. misaligned is highlighted. can u help... I have an Ativa MD 460c paper shredder that reads misalignment.

Jun 07, 2011 | Office Depot Office Equipment & Supplies

1 Answer

Have ativa dx1800u. It will move in reverse, but will not go forward to shred. Specifically, I will run in reverse and then when move to auto and place paper in, a sensor picks up paper going in and...


I work for Office Depot and the Ativa brand we get a lot back with this problem. It is a electrical problem in the sensor and all you can do is get a new shredder.

Dec 23, 2010 | Office Depot Office Equipment & Supplies

1 Answer

I have a Ativa DQ60M Paper Shredder and it is very clogged with paper and it looks like some of the blades are slightly bent. Can it be sent in for repair or warranty?


Take away info: 3-year warranty on cutter.

Office Depot item #405935: Ativa DQ83M Diamond-Cut Shredder (mine show model ...Mn. It has a 1-year warranty for product, BUT ALSO a 3-year warranty for the "cutting cylinders". Call 1-877-777-HELP; www.ativaproducts.com .
I called 12-29-2010. Rep had difficulty finding product, put me on hold, found it. Said prod only has 1-yr w (per Office Depot online, this is all that is given as to info); but I said, no, 3-yr on cutter. I held again, rep researched and agreed. I took a case number and tried rep's troubleshooting suggestion: I put 3-in-1 oil (veg oil suggested by rep too) on the jammed shredded paper (machine still would go in reverse BTW); I let it soak 5 mins, removed paper, tried shredding, and paper jammed again. No replacement parts are avl. I called again, gave case number. Rep suggested I oil the cutter now that paper was removed. I said cutters are oiled from removing paper. I was put on hold, only a short while.

Good outcome thus far: I was given fax number and instructions to receive gift card in 6-8 weeks upon their receipt of my fax (to 1-888-561-0785) of case number, name (first and last), mailing address, and copy of the receipt.

What I learned: Do the maintenance oiling monthly or more if needed! Try to buy a shredder that is beyond my shred needs, e.g., a 10-sheet cutter but use it only up to 8 pages. Try to buy a shredder that has replacement parts.

The price of the Ativa in 2008 was $40 ($30 instant savings taken at the register), and it didn't get daily or regular use.

Good product support on this Ativa product. Glad I saved my manual and receipt!!

Dec 22, 2010 | Office Depot Ativa DQ60M Shredder

3 Answers

I have a shredder from Staples and need to know if the bin full indicator can be bypassed.


A shredder at our office had the same problem. Take out the bin & turn the shredder upside down. There is a sensor on the bottom that looks like two led lights. If it is covered with paper dust, the shredder will think the bin is full. It might work if you simply wipe it off.

The sensor can be hard to find if it is really dusty, so just wipe off the entire pottom really well.

Feb 09, 2010 | Office Depot Ativa DQ60M Shredder

1 Answer

Ativa X1000 paper shredder that doesn't turn on


took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.

Nov 10, 2009 | Office Depot Ativa DQ60M Shredder

2 Answers

XF50D motor won't turn shredder blades


There is no viable solution.  There are no replacement parts available.  The Office Depot shredder is a cheap low quality product made by a cheap company.  The FIXYA service agreement costs more than the product.  Bad choice to buy the product!

Dec 07, 2008 | Office Depot Ativa DQ60M Shredder

2 Answers

Ativa shredder


Pull out as much of the paper as possible. Then spray some window cleaner or similar on whats left to soften and disolve it.

Dec 29, 2007 | Office Depot Ativa DQ60M Shredder

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