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Not quite sure the Ricoh has what is commonly none as a fax switch. This actually catches the call and looks for the fax tone from the sending fax to determine if it is a fax or not. The Ricoh can not determeine what number is dialing in. It only knows a call is incoming.
You can ourchase a fax switch online or Radio shack had them.
unplug your fax machine and plug in a normal phone. call the fax line. let it ring a few times. if the phone rings, but not the fax machine, check the cord of the fax machine and replace it. if the fax machine still does it, there is a short circuit somewhere in the machine. it is most likely in or around the jack that connects it to the phone cord, check for corrosion or bent contact pins.
if it rings only once or not at all, then check the phone jack for corrosion. trace it all the way back to where your phone line connects to your house. if it is still not ringing, call your telco to get them to check thier equipment.
You can change the number of rings before the fax machine can pick up. Three is usually a good number. You would have to pickup the phone on the first two rings.
They make devices that do that but everytime I have used them I would end up getting the fax tone when I'm trying to make a voice. The boxes are great at dealing with incomming phone calls from pstn or land line based calls, but if you are getting cell phone calls or voice calls comming in from digital, DSL, or VOIP lines, it has a hard time sensing voice from fax when people are using phones like that. There designed for analog phone line installation but if you're on a DSL they won't work.
How to Set the Receive Mode (MF4140/MF4150)
1. Press [Additional Functions].
2. Use [Left cursor] or [Right cursor] to select [FAX SETTINGS], then press [OK].
3. Use [Left cursor] or [Right cursor] to select [RX SETTINGS], then press [OK].
4. Use [Left cursor] or [Right cursor] to select [RX MODE], then press [OK].
5. Use [Left cursor] or [Right cursor] to select the receive mode, then press [OK].
[FaxOnly]: Answers all calls as faxes and disconnects voice calls.
[AnsMode]: Receives faxes automatically and records voice messages.
[NET SWITCH]: Distinguishes between fax and voice calls.
[FaxTel]: Switches between fax and voice calls automatically.
[MANUAL]: Does not answer any calls. You have to manually receive faxes.
a. For [FaxTel] or [MANUAL], make sure the optional handset or an external telephone is connected to the machine.
b. For [AnsMode], make sure an answering machine is connected to the machine.
c. The [NET SWITCH] mode is available for certain countries only and requires subscription to a network switch service.
6. Press [Stop/Reset] to return to the standby mode.
Is your phone line plugged into the proper receptical on the fax? It should be plugged into the LINE slot, not the PHONE slot. The PHONE SLOT IS TO CONNECT A TELEPHONE TO THE FAX. IT IS NOT FOR THE INCOMING PHONE LINE. If your phone connection is correct, try calling your fax machine from a cell phone while you are at the fax machine. Listen on the cell to see if the fax machine picks up the line. If it does not, go into your fax machine's settings, either INITIAL SETUP FAX SETUP, or PHONE SETTINGS. You may have to try several settings to find one that works, depending on your fax machine. Try going to RECEIVE SETUP on your fax machines setup menu. Scroll through the settings, writing each down on paper. Try RING DELAY, RING TIME, NUMBER OF RINGS TO ANSWER , or any other settings relating to how your fax answers the phone line. Try changing each setting, one at a time, and try calling your fax to see if it answers. There may also be settings on your fax to set it up if an answering machine or telephone is on the same line.
First this is a good machine, I use the same one and have my fax setup for the same thing. If you have a (TAD) Telephone Answering Device first you have to set up your phone to pick up before the fax, do this by setting the phone to pick up on three rings and the fax to pick up on four. Go to Menu/Fax/Setup Receive/Ring Delay. While there make sure Easy Receive is on. The machine itself will distinguish between regular calls and facsimiles and will display this info at the time of the call on its LCD screen, make sure you are using the line connection and not the phone connection. Hope this helped.
our problem is similar and we've posted it....We have one land line with fax over facility. The fax is assigned a different phone number to the telephone line. The fax number rings different to the telephone ring but both are 'two rings' and the fax machine cannot differenciate between the two and keeps answering the telephone. The k80 has a maximum of 6 rings before it answers and this is too few to allow us to get to the phne in time. Also we have an answering machine on the telephone line. How do we get the fax to answer only the ring from the fax over line?
is it the same prob? Cowboy has posted some suggestions.
unplug the fax from the phone line. call it from you cell.if you hear your phones ringing in the house, plug the fax machine back into the jack. [you should still be on your cell phone] if the line goes dead or stops ringing, there is a short with the fax machine or wire to the jack.if you hear a busy signal without the fax plugged in, unplug everything you have plugged into phone jacks thruout the house. call your # again.if you hear ringing on your cell phone, plug everything back in one at a time.[again while still on your cell phone] if it was one of the phones plugged into a jack, when you plug the shorted phone back into the jack, the line will go dead again. that phone or cord is the problem.
if still rings busy when everything is unplugged, then call your phone company. it can be an inside wire or jack problem, or the problem is outside your home.
hope this helps