Question about GE 24 in. GLD5860LSS Stainless Still Built-in Dishwasher

3 Answers

Dishwasher Detergent Doesn't Desolve

Ever since I got my dishwasher it has not cleaned very well and the detergent does not completely dissolved from the dispenser. I had a service man out once and he said to turn up my water heater to about 130?. I did that plus make sure the water coming out of the faucet is hot before starting the dishwasher and I have the ?Hot Start? and ?Hot Wash? cycle button on. I have checked to make sure the dispenser is not being obstructed by a dish and that the middle washing arm is moving around. It?s my fault that I did not continue to call for repairs and now I am out of warranty so I was hoping someone had a suggestion on how to solve this problem without throwing out the dishwasher altogether. Thanks P.S. I have tried using several brands of dishwasher detergent and they all perform the same

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  • Karen Wood Jul 01, 2007

    Thanks for trying to figure out how to fix my problem. Since I wrote my complaint I have discovered that when the dispenser door opens it is obstructed by the top pullout rack. I have made sure the rack is all the way in and locked in place.
    To diagnose this I used a long thin stick and closed down the detergent dispenser door with the dishwasher door as close to closed as I could get it, and looked inside through the crack with a flashlight, I then released the dispenser door and it flipped up. I believe it should flip up 180? to expose the soap tray to the middle sprayer but what it does is only flip up about 75? and at that point is obstructed by the top rack from opening any further. The detergent gets wet and stuck in the tray and the partially opened door keeps the spray from rinsing out the detergent. It sounds like a design flaw. Have you ever heard of such a thing?

  • Karen Wood Jul 03, 2007

    Gendos:

    I didn't mean to indicate your advice was negative at all; it just wasn't beneficial since I knew the water valve was new and wide open. So I think I judged it as ?not helpful? which, was not meant to be a negative remark. I apologize, please forgive me. It was good information though and I appreciate your prompt response. I should have given the make and model in my question about the lid not opening all the way. So if you would still consider helping me here is that information:

    Model #GLD5860L00SS
    S/N TH756876B

  • rcargen1 Mar 24, 2009

    i have the same problem I no longer buy anything GE.

  • rcargen1 Mar 24, 2009

    did you ever solve the problem GE stinks. I no longer buy any GE products. I have the same problems

  • Anonymous Apr 02, 2009

    i just modified the top rack and cut out the area near the soap door works a little better now. I still will not buy GE anymore. anyone who needs photos of how to modify the top tray its pretty easy. email me rcargen1@hotmail.com

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I have same dishwasher with same problem. it is a design problem. i will never ever buy GE again. only way to solve this problem is, DO NOT load any dishes at left front side of bottom rack so bottom spray can shoot water in that stupid designed detergent cup. I have service tec came here 3 times and this idiot ******* blamed everything in my new house but this junk and expensive dishwasher. i just wrote a letter to GE headquarters adress is AP 6, Room 129 Louisville, KY 40225

Posted on Mar 10, 2009

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Kalee Most likely your dishwasher is not getting enough water. Check if the water shut off valve under the sink is completely open. If this valve looks pretty old and is not moving freely it could be stuck with hard water deposits. If you see something like that it is a good idea to call a plumber to check it and probably replace it. Good luck. Gendos Post back...

Posted on Jun 26, 2007

  • Gennadiy Kagan Jul 01, 2007

    kalee
    My advise to you was based on the information you provided. It is very hard to diagnose any problem without a proper make and model number for an appliance. Since I still do not have it, I can not tell you if the lid should open 180 degrees or less. It depends on the make and model. Also I did not understand why you've rated my advise negative? The quality of the answer depends on the quality of the question!
    Gendos

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Dont buy GE

Posted on Mar 24, 2009

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  • rcargen1 May 01, 2009

    I will post some info and pictures asap

  • rcargen1 May 01, 2009

    http://img440.imageshack.us/gal.php?g=im...

  • rcargen1 May 05, 2009



    Figure out your cut plan and how it will bend up.


  • rcargen1 May 05, 2009

    You may wish to cut the wire basket and bend a bit differently to help keep dishes away from area. works much better now i can hear that soap dish slap open during the cycle now. hey guess what no soap left.
    all the images I took are here at this link.

    http://img440.imageshack.us/gal.php?g=im...
    click or copy paste



    Robert

    www.azadiancustomworks.com


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Posted on Jan 02, 2017

SOURCE: Dishwasher Detergent Doesn't Desolve

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

Posted on Sep 11, 2010

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Dishwasher tablet does not dissolve so crockery not clean


Are you using a rapid wash program, ie 30 minutes total?
if you are, put the tablet in the cutlery basket, not the soap dispenser. The wash time is very short on the 30 min program, so putting it in the cutlery basket gives it more time to dissolve.
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Water Inlet Valve

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.

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Your dishwasher has a lower spray arm. It may also have an upper spray arm at the top of the dishwasher. These spray arms are designed to shoot high pressure, high temperature water at your dishes. It is possible that the holes of the spray arms, where the water comes out, are blocked with debris, affecting wash quality. You should inspect your dishwasher's spray arms regularly. Clean out the spray arms as need be.

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It could just be that you aren't using enough soap to completely wash your dishes. Your dishwasher may be designed to dispense soap at two different times during the wash cycle. If you don't fill all of the detergent cups, then the diswasher will lose a cleaning cycle. Also, if you use a gel-type detergent, try switching to a powered kind. Powders tend to dissolve better in hot water. And don't buy in bulk. Detergents are most effective in the first two weeks. After that, they decrease in potency.

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The soap does dot dissolve


assuming you are using the correct dishwasher detergent type and quantity recommended for the dishwasher, the likely cause for detergent not dissolving is that the water is not circulating well enough through the wash arm. Check the wash arms are clean. Do dishes come out clean? Run the dishwasher with a cup correct side up on the top rack. If it is empty at end of wash then there is no water in the top arm.

Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.

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Why does a lot of detergent remain in the soap dispenser after a washing cycle is complete


Was the dispenser cup wet when you added detergent?
Make sure the dispenser cup is dry before adding powdered detergent. If dispenser cup is wet, the detergent can clump.
Is the cycle incomplete?
If the previous cycle did not complete, the detergent can become caked in the dispenser cup if it is left sitting in the dishwasher.
Is the detergent old?
Older detergent exposed to air will clump and not dissolve well, which will cause the dispenser door to stick to the detergent. Replace detergent if necessary and store the detergent in a tightly closed container in a cool dry place.
Is the water temperature too low?
For best washing and drying results, water should be 120oF (49o C) as it enters the dishwasher.
Were items blocking the dispenser that kept it from opening?
Items blocking the detergent dispenser will keep it from opening. Make sure water action can reach the dispenser.
Detergent guidelines
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  • Other detergents can produce excessive suds that can overflow out of the dishwasher and reduce washing performance.
  • Store tightly closed detergent in a cool, dry place.
  • Fresh automatic dishwasher detergent results in better cleaning.
  • Add detergents just before starting the cycle.
  • The amount of detergent to use depends on the hardness of your water and the type of detergent.
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  • Suggested fill amounts are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Follow instructions on the package when using these detergents.
  • Water hardness can change over a period of time. Find out your water's hardness by asking your local water department, water softener company, or county extension agent.

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The result is a solidified mass of wet detergent that doesn't come out of the compartment when it opens, and slowly dissolves onto the dishes leaving them coated with alkaline detergent at the end of the cycle. The residual lump of detergent is in the compartment or on the bottom of the dishwasher (refer photo).

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Dishwasher Detergent Doesn't Desolve


Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
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