Question about Shopnbc Zeki 7" Multi-TouchTablet

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How do I unlock it once code is forgotten?

Forgot the pattern at the unlock screen

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Just got off the phone with support!
1. battery must be fully charged first.
2. power on the device.
3. locate and hold the volume down button while using a safety pin
press and hold the reset in until it starts booting, release the reset
button and hold the volume down button for 10 seconds then release.
4. if you are not prompted to factory restore, repeat step 3 but this time
hold volume button for 15 seconds after booting.
when you get to the restore prompt you must use the volume + or -
to navigate and the power button to select. hope this helps!

Posted on Feb 09, 2013

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Posted on Jan 02, 2017

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With the assumption that you have forgotten your code, you can try looking through this page. It includes several thongs to try, depending on what you recall.
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Forgot my unlock pattern how can I reset it


You could try the reset button on the back. It's not really a visible button but a hole into which you can poke a paper clip.

Turn on the device until it gets to the pattern lock screen and
then use a paperclip to gently press the reset button in the hole in the back until you feel it click.

It should reboot but it will probably STILL require the pattern.
(Most do, only a few don't)

If it does indeed still require the pattern you'll have to go with the factory reset option which will wipe all your data and restore it to the same condition it was when it first arrived. This is drastic but there's just no way around a forgotten PIN or Pattern other than this. They do it that way to protect lost devices from having all your password protected sites like GMail etc. being accessed and taken over by somebody else.

The way to do a factory reset on an Android tablet is turn it off and then turn it back on by holding down both the power button and the volume(-) button at the same time and keep holding them for as long as 30 seconds until you see some green writing on the screen. This green writing is list of options among which you will see a Wipe Data/Factory Restore option (or similarly worded) . Use the volume(+) button to scroll to the Wipe Data Factory Restore option. Once it's selected, push the power button once to engage. On most Android devices, you will then get another screen with writing that is a list of no no no no and one line with a proceed with the reset option. Scroll to it using the volume (+) button and select it using one push of the power button. The unit should then either turn off or go to another screen where you can turn it off using the power button.

When it's off, give it several seconds and then push and hold the power button until it boots up. You will have to go through the set up routine again and update apps you want updated and add back the apps you had installed from the Google Store. You will have to again add your password for the wi-fi you are using before you may do any updates because the password will have been wiped, too.

Good Luck and I'd recommend using a PIN instead of a pattern and WRITE IT DOWN so it can't be forgotten.

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Continue drawing patterns until the tablet asks for your google account sign in. For the user name type the word null, for the password type four zeros, ie, 0000. This is the universal google unlock code for android devices.

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Pattern Lock- Incorrectly enter pattern 5 times (4 or more points each time) . Pop up message will appear Click Next and you will be prompted for google a/c details or security question for pattern lock.
tap forgotten pattern and on next screen enter google account details. Then next screen allows you to choose a new screen lock option.

Otherwise for a factory reset use recovery mode
The only other solution is a hard reset which is only as a last resort. You need to access Androids Recovery mode. Check your manual. Most devices it is power off then power up holding volume + and power buttons.
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It is quite normal that after providing an unlock pattern to your tablet or mobile, you forget the pattern and attempt unlocking the device multiple times. In this process, many times your device gets permanently locked, and you no longer get any access to it. If you have forgotten your recovery email, you will not be able to unlock the device using that option as well. More.. How Do Unlock My Tablet if Forgot the Unlock Pattern or Recovery Email

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You have to reset your tablet back to factory settings: If you have MID7015: Here is a step-by-step procedure on how-to perform a factory reset when the unlock pattern code has been forgotten:

This is the "master" reset procedure. No other way of clearing the unlock pattern.
*******This procedure will delete all items (file's) and entries on the MID7015******


Step 1- Power the unit off. Press and hold the "Power Button" till the "Device Option menu appears.

Step 2- Click on "Power Off and select "OK" .

Step 3- Once the unit has been turned off. Press and hold the "reset" button and "power" button simultaneously for eight seconds.

Step 4- The following screen will appear. Press the "reset" button.

Step 5- The Android system recovery screen will appear.

Step 6- The "Home and Menu" button will allow you to go Up and Down the Android system recovery screen.

Step 7- Press the menu button to go to "wipe data/factory reset". . Press the "reset" button.


Step 8- The following screen will appear. .
Step 9- Press the Menu" button to select "Yes- delete all user data".
Step 10- Press the "reset" button.

Step 11- The following screen will appear .

Step 12- Press the "reset" button to reboot/restart the unit.

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