Question about Creative Labs Zen Digital Media Player

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MY COMPUTER WON'T REGCONIZE MY ZEN - Creative Labs Zen Digital Media Player

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  • Anonymous Jan 22, 2009

    When I plug my Creative Zen to my USB connection my computer wont pick it up;please help>

  • Anonymous Jan 27, 2009

    yeah mine says device not recognized or malfunctioned. all the software is good to go, and uninstalled and installed it again just to check.

  • muralidhn Feb 02, 2009

    i too have the same problem

  • johnb1one200 Feb 03, 2009

    i have followed the instructions to the letter for installing the needed software but yet still my computer will not recognize the creative zen 4gb player

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Same thing for me...

Posted on Jan 19, 2009

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Posted on Jan 02, 2017

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Zen problems


it may be in a low power state, try a different usb cable and hook it up to a desktop computer (laptop ports are sometimes not powerful enough to charge the battery when it is in a low-power state). I had this exact same problem and that fixed it!

Also check out creative.com/support and look at their support forumns


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