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Sx125 epsom not printing complete pdf, text missing

I am trying to print a boarding pass but my printer is only printing the page without the details, example Name " nothing " From " nothing " ect.

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It appears that the blanks you are getting are purposely being set by the company. They have those blanks "protected". You will probably need to contact the airline technical department to get the code to unprotect those blanks!

Posted on Jan 02, 2013

  • 2 more comments 
  • sylvia derrick Jan 02, 2013

    The last time I tried to print something it was leaving parts of the page blank, I think something must be set wrong but don't understand enough about these things. I'm going to try and install my printer to my husband laptop and thought then I may be able to tell if its the settings on mine that are wrong

  • Leigh Perlmutter
    Leigh Perlmutter Jan 02, 2013

    Good idea!

  • sylvia derrick Jan 02, 2013

    Well ... after a long afternoon of installing, uninstalling and reinstalling my printer, googling for other ideas it turned out to be that the black ink nozzle was blocked, it was showing half full so I didn't think it was that .... note to self, double check the obvious first !! Thanks for your advice anyway

  • Leigh Perlmutter
    Leigh Perlmutter Jan 02, 2013




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