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Can't get DVD ffrom computer drive

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Let's start with the obvious...Did you press the eject/ pull-in button on the drive when the computer was on? Do you have power to the drive when the computer is on (does the light on the front of the drive light up when you first boot up your computer?) Is the front of the drive flush against the computer and not sticking out a little? If the answers to all of the questions is yes, then you have a jammed drive. By the way, does it make any noises when you first turn on the computer or does the light on t only flash with no noises? If you have confirmed everything, now is time to get messy! Turn off the power to your computer and pull off the panal that exposes the motherboard and all of the devices inside. Take the connectors off the drive in question and unscrew the mounting screws. Slide the drive out and put it on the desk or table. Manually pull out the drawer where the CD is and take it out....buy a NEW drive and toss the old one!

Posted on Jan 02, 2013

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HKEY_LOCAL_MACHINE

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