Question about Lexmark X364dn All-In-One Laser Printer

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How do I get to the Disable scanner menu on a Lexmark X925de?

Error 840.01

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Posted on Jan 02, 2017

Printtech
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SOURCE: 840,01 scanner disable error. how to solve it

This message indicates that the scanner has been disabled cannot be used. The MFP must be powered off and then press and hold the check and the right button and turn on the printer to access the configuration menu


1. In the configuration menu, use the arrow keys to scroll to the Disable Scanner menu item.

2. Press check button.

3. Use the arrow key to scroll to the desired setting. The options are Enable ADF/FB, Disable ADF/FB, Disable ADF only, Auto Disabled. (Please select Enable ADF/FB)

4. Press check button.

5. Press BACK button.

6. Scroll to Exit Config Menu.

7. Press check button. The device restarts.

8. Try running a copy from the ADF and flatbed.


For further assistance, please contact Lexmark Technical Support.

Posted on Aug 19, 2011

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This message indicates that the scanner has been disabled cannot be used. The MFP must be powered off and then press and hold the check and the right button and turn on the printer to access the configuration menu


1. In the configuration menu, use the arrow keys to scroll to the Disable Scanner menu item.

2. Press check button.

3. Use the arrow key to scroll to the desired setting. The options are Enable ADF/FB, Disable ADF/FB, Disable ADF only, Auto Disabled. (Please select Enable ADF/FB)

4. Press check button.

5. Press BACK button.

6. Scroll to Exit Config Menu.

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8. Try running a copy from the ADF and flatbed.


For further assistance, please contact Lexmark Technical Support.

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