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Kobo touch screen frozen restoring hour glass on screen ,no switch on

Reader was in off mode, switched on, blue light kept flashing, then restoring hour glass came on screen and froze,can`t switch on, no lights plug into computor green light comes on but screen still frozen on restoring.

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  • Keith Hannan Jan 04, 2013

    have tried all recommended fixes, screen still frozen on restoring hour glass Is it destined to the "bin" its only 1 year and 3 weeks old, just my luck out of warranty, feel lost without it, lucky I backed-up all my books 500 in-total Whats the Kobo Glo like????

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Posted on Jan 02, 2017

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SOURCE: how to restore deleted ebooks

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Posted on Oct 03, 2012

Macflame
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SOURCE: my touch screen kobo reader has stopped working

Make sure the Kobo is fully charged and switched off. Hold down the 'HOME' key while turning the Kobo on. When you see the power light release the 'HOME' key. The lights will flash. Follow the onscreen prompts.

Posted on Dec 14, 2012

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My Kobo Aura HD's comfort light is off and I can't find a way to turn it back on.


On the top of the e-reader, to the left of the on/off slider (looking at the screen) there is a push button on/off switch for the light. Once the light is turned on (and there is a 'star' symbol on the screen, the brightness can be adjusted by touching the 'star' and using your finger to slide the brightness control).

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My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

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Kobo ereader problems


Unfortunately, the batteries on Kobo were not designed to be replaced. If the batteries will no longer accept a charge, it is time for a new e-reader.

Aug 14, 2014 | Kobo 6" eReader Touch Edition

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My touch screen kobo reader has stopped working


Make sure the Kobo is fully charged and switched off. Hold down the 'HOME' key while turning the Kobo on. When you see the power light release the 'HOME' key. The lights will flash. Follow the onscreen prompts.

Jan 06, 2012 | Kobo eBooks by Kobo

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My Sony reader prs-600 is frozen. The reset button doesn't do anything. How do I unfreeze it? A part of my screen still works, but a big part doesn't. What can i do?


Try holding the reset for 5-10 seconds, then flip the power switch quickly, three times. If this doesn't work, check the light next to the power switch. If it is flashing yellow, follow the same process. It might take up to three tries.

Jul 21, 2010 | Sony Reader Touch PRS-600

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I was reading my 600 Sony Reader when all of a sudden there was nothing on the screen. I attached it to my computer but the light has never come on and there is absolutely nothing on the screen.


It seems that the Reader is frozen.
Slide the Power Switch to the OFF position and press the reset button, located at the base of the Reader, using a sharp pointed object. This may resolve the issue.
However, if the issue persists, connect the Reader directly to the USB port of the Computer using the supplied USB cable and charge it for 3-4 hours.
After charging the Reader, try resetting it again.
If the issue still persists, the Reader may require service.

Mar 02, 2010 | Sony Reader Touch PRS-600

1 Answer

My sony reader is frozen. I cvharged it


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred.
Please perform the below mentioned steps and check whether it helps.
Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.

1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure.
2. Perform a soft reset. Just press the RESET button using a sharp-pointed object
3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again.
5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding.
6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset.
7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.

* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off.
* It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E.
8. Once the Reader has sufficient charge, perform these troubleshooting steps again.
9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.

General notes regarding the battery status:
* You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged.
* It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.

If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired:
http://eservice.sony.com

Jan 20, 2010 | Sony E-reader Portable E-book MP3 Player

1 Answer

The USB connected screen is frozen on my reader and I don't know how to fix it.


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred. Please perform the below mentioned steps and check whether it helps. Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off. * It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E. 8. Once the Reader has sufficient charge, perform these troubleshooting steps again. 9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status: * You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged. * It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired: http://eservice.sony.com

Jan 02, 2010 | Sony Reader Touch PRS-600

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