The glass is clean and it is not on the original, in fact, it has become increasingly worse. I tried cleaning the corotron wire with a Q-tip and mix of rubbing alcohol and water. There's no change. If it is the drum, what would I clean it with?
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Re: copies have multiple streaks
It would be in the drum cartridge but unlikely the drum. There is a cleaning blade and cleaning roller in the cartridge that are streaking. The cartridge auger may also be bound or full. The best way to resolve that would be to replace the drum cartridge. I know thats costly, but more than likely the cleaning blade has deterioriated to the point where cleaning it won't do much to resolve the problem.
You can look up a business called "The parts Drop" on line and see if they have the drum and or cleaning blade as a spare part.
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Most likely it is the drum cleaning blade. One indicator of the drum cleaning blade going bad is that the black lines will get worse as you run multiple copies. So if you make 10 copies for example, the last copy out will be streaked worse than the first copy out. Drum cleanig blades are about $30 bucks plus whatever your local service guy charges for a svc call.
Good Luck and Thank You for using Fixya.
Drum cleaning blade has gone bad. Especially true if the streaks seem to get progressively worse as you run multiple copies. In other words run 10 copies. If the last one out is worse than the first one out it is the drum cleaning blade. Cheap part...around $25
Hello sir; Let's try two things , 1st, make a copy go through by ADF. 2nd, make another copy direct from the glass. if 1st one coming out with streak line that's mean on the left hand side of the plateform have a piece long strip glass need to clean.
if streak line coming out from 2nd copy that's mean you need to replace drum cleaning blade.
the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder
Received fax is unreadable or blurry Please go through the checklist below to see if the suggested action(s) can resolve the issue.
* Make sure the copy function is working well. * Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s). * The cartridges may need to be aligned. * You may need to ask the sender to increase their fax quality.
Sent fax is unreadable or blurry.
1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality. 2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.