Question about LeapFrog Custom Learning Didj Racing - Tiki Tropics

2 Answers

Didj needs a tuneup! Bet when I plugged it in to the computer with usb it installed on the computer but the Didj never goes off downloading in progress. Ive tried on two diffrent computers and cant figure out the problem.

Posted by on

  • ahchuahgou Jan 31, 2009

    Tried 2 computers as well. First I need to get pass downloading the SW which crashed at least 5 times in the middle of downloading. Then I am stucked with 3 different messages all contradicting each others. Message 1, Please plug in the hand held; Message 2, Checking handheld; Message 3, Downloading, do not disconnect. Tried deleting everything in the flash, try reformating the flash, nothing work. They should recall this piece of plastic with a picture of "Need Tune up" in the middle.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I bought my 2 for my grandsons for Christmas and both had the same problem. I Googled LeapFrog Connect and downloaded it. After you download it, plug the unit up to your PC with the USB cable that came with it. When you start LF Connect, it will tell you that there is an update for your Didj. Follow the prompts and you should not have any problems.


Charlie

Posted on Feb 01, 2009

  • altoncrowthe Jul 31, 2011

    My didj is requesting a tune up. please help me

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

When i bought the didj i was happy but then when i play no games i down load in the USB and it tell did needs to tune up

Posted on Nov 24, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi there I need 2 tune up my didj






Follow these steps To reset the Didj to factory settings and solve your problem:




1) Launch LeapFrog Connect





2) On your computer keyboard, press "Ctrl + Shift + R"



(on a Mac "Command + Shift + R").





This should bring up a window that says "Connect the device you would like to reset"





3) Connect the Didj and turn it on




4) Follow the on screen messaging to reset the Didj



5) Eject the Didj when the reset is complete





6) Recreate the profile on the Didj and then turn it off





7) Close and then open LeapFrog Connect



8) Connect the Didj and turn it on





9) You may be prompted the Didj needs an update. Accept this update





10) Get your parents to sign into the parent account and link a footprint to the current profile.



Mar 04, 2011 | LeapFrog Custom Learning Didj Racing -...

1 Answer

Why dose my didj always say it needs tune up


my didj says its need a tune up all plugs are in dont know what the problem is ca you give me a answerm

Mar 16, 2010 | LeapFrog Custom Learning Case

1 Answer

Can't connect to computer. Downloads hardware etc. but when you click on it in my computers it gives message to insert disc (it shows as ''removable disc E and D''). Message on didj console is ''USB...


can't connect to computer downloads hardware etc.but when you click on it in my computers it gives message to insert disc (it shows as "removable E and D")
Message on didj console is "USB connected " Pleaase Help what should i do.

thanks and best regards,
raymond solas

Jan 08, 2010 | LeapFrog Custom Learning Gaming System

5 Answers

My didj screen says your didj needs a tune up


just connect it on the Leapfrog application then that would be it tune msg. will just disappear!

Oct 24, 2009 | LeapFrog Custom Learning Case

1 Answer

Didj "Download in Progress Do Not Disconnect" (DiPDND)stays on


well you are not alone
i think that all the parents thats bought this cute game
got suckered
because i have the same problem too
its a problem with these games
and i will never buy another product that have to be tuned
at all
there are problems with these games
i do not urge any parent to purchase a diji (STAY AWAY )

Jul 23, 2009 | LeapFrog Custom Learning Case

1 Answer

Didj will turn on but Warning screen is just frozen.


Try replacing batteries with fresh non-rechargable batteries.

Mar 12, 2009 | LeapFrog Custom Learning Gaming System

2 Answers

Didj will turn on but Warning screen is just frozen.


I had the same problem. What you need to do is open the Leapfrog connect and then plug your DIDJ into the computer. You also need to plug it in with the AC adapter as this takes time and the first time I tried the batteries died. So plug it in or put new batteries in it. Now just leave it sit plugged into your computer with the Leapfrog connect program open. It took mine almost 2 hours just sitting on the white Warning screen then if finally connected and updated the software and is now working fine. Hope this helps.

Jan 18, 2009 | LeapFrog Custom Learning Didj Racing -...

1 Answer

Can not get a game to play


I just got the Sonic game to play again. Unfortunately, I had to reset the Didj--i.e., erase all the contents, including "Jet Pack Heroes" and my son's profile. Basically, I had to reset it to factory settings.

So all the stuff we worked on is lost, but at least he can play Sonic.

I got the instructions here:
http://community.leapfrog.com/blog-entry/Bad-Christmas-Presents/Didj-Needs-Tune/580000606

And here are the instructions:

"Launch LeapFrog Connect
  1. Press the "Ctrl + Shift + R" keys on the keyboard
  2. A window will open that will say "connect the device you would like to reset"
  3. Connect the Didj and turn it on
  4. This will reset the Didj to the factory settings"
It didn't work exactly like this, but that's the command you want to use to reset it when connected to the computer via USB. You'll know when it's resetting--it takes a good 5-10 minutes and very clearly tells you that you're resetting.

Hope this helps!

Jan 16, 2009 | LeapFrog Custom Learning Case

8 Answers

Problem with didj


QUICK Summary:
- Download and install "Leapfrog Connect" manually.
- Wipe/reset your DIDJ (maybe...)
- Install the free game.

LONG Summary:
Like most people here on the forums and question boards, the didj hung or failed to download the update: "Download failed. Please try again."
I found that the .EXE from the CD, created a folder in the C drive "C:\Program Files\LeapFrog\log", where the file name was "Sniffer_*date*_*time*.log" Example: Sniffer_090102_1916.log
In this log file, there were two references to the remote files it had to download (in the display window, it says 101 Mb. So the two files below add up to about that much):
http://download.leapfrog.com/leapfrogconnect/PC/didj/DidjPlugin.exe (78Mbs)
http://download.leapfrog.com/leapfrogconnect/PC/UPCInstaller.exe (25 Mbs)
The DidjPlugin.exe is the "Leapfrog Connect" installer, while "UPCInstaller.exe" is the free Jetpack Heroes game.

I cancelled the hung or timed out program launched from the CD, rebooted the PC, and then proceeded to download these two files manually.
After downloading these two files, I double-clicked each one. There was no dialog box or confirmation or license agreement page, destination folder, etc, etc, etc. This was a 'silent' installation, with
no prompts (save for the Windows security prompt: "Are you sure you want to run ...exe?"
I then proceeded to wipe the handheld (because it was stuck on "Downloading Update, please wait...).

Launch Leapfrog Connect:
1) Press the "Ctrl + Shift + R" keys in sequence and hold them down.
2) This should open a window that says "Connect the device you would like to reset".
3) Connect the Didj.
4) Eject the Didj when done.
5) Recreate your player profiles on the Didj and connect again.

I could be wrong, but wiping the didj did not erase the free game. I don't remember, but there was a point to sync the didj and then the game was there... Anyways...
After restarting the didj and creating a new profile, connecting to Leapfrog Connect, the didj should be good to go.

I do have a couple questions:
Why only have a small 5Mb self-extracting installer on the CD? Why not include the larger (75-78Mb) "Leapfrog Connect" on the CD?
Why not have the free game ALREADY installed on the didj? That way, when it comes out of the box brand new, you get to start playing right away...

Thomas

My (kids) PC specs: AMD Duron 1.2 Ghz, 768Mb RAM*
Windows XP, Service Pack 3

Dec 27, 2008 | LeapFrog Custom Learning Case

Not finding what you are looking for?
LeapFrog Custom Learning Didj Racing - Tiki Tropics Logo

1,821 people viewed this question

Ask a Question

Usually answered in minutes!

Top LeapFrog Educational Toys Experts

Iron
Iron

Level 3 Expert

3018 Answers

Kjetil Balstad

Level 2 Expert

35 Answers

GI Consulting

Level 1 Expert

73 Answers

Are you a LeapFrog Educational Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...