Question about Brother MFC-5840CN All-In-One InkJet Printer

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Unable to clean message

Brother mfc5840cn stopped pronting with unable to clean message. No paper jams. Changed ink. Has error message 46. Any Ideas?

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Printer brother dcp 115c .unable to clean. what must i do

Posted on Jan 19, 2009

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Posted on Jan 02, 2017

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Error 51 normally indicates a paper jam or a sensor problem. Check the paper path and the printer head movement zones (far left and right) for any foreign objects (even small pieces of paper). If there has been a paper jam, was the paper forcibly removed? If so, possibly one of the sensors has been knocked out of position or damaged. Dust, dirt, grease or spilled ink may also be contaminating a sensor. This is maybe one of the most elusive problems to solve..!

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The machine does not work due to a paper jam or some sensor problem.
Clear the paper jam, try to clean the sensor on the top of the printhead.

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I am facing the problem of clean unable 46 and clean unable Af please give me solution


The error message "Clean Unable 46" is an indication that the machines ink absorbers are full or almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Clean Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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1 Answer

Error message of clean unable 46


The error message "Print Unable 46" is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Print Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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1 Answer

Error code 46 -- Display indicates "Unable to clean 46"


The error message "Print Unable 46" is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Print Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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3 Answers

My Brother MFC5840CN all-in-one printer is saying "Unable to clean" but i cannot see anything stuck in the printer and the message will not clear - what can i do?


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 - defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

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1 Answer

Clean Unable 46


Clean unable 46 means that the ink tank is full. You need a replacement tank installed and the count reset. This is a holder inside for the used ink,best to be a shop repair.

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I have a Change Unable 51 Error Message on my Brother MFC-260c MFC and it says to refer to User's Guide, how4ever there is no error code to match this in the guide. HELP!


hi karn..you need to disasemble your printer and clean your Maintenance unit....the coz of this error 51 is usually you are using competetor ink and then you have reset the counter (error 46) ,after you reset it, you need to change ink absorber if not it will bank those waste ink in the ink absorber and after it is full the waste ink have no place to store and it will jam the mantenance unit and the worse case it the ink maybe spoil other part of the printer go and find engineer  asap if not you need to replace new unit....

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2 Answers

Unable to clean message


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

1.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine...


Thanks.

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