My apex gb43hd10 has a black screen square only on cbs.
There is a black square that pops up only on CBS channel. This covers almost the whole screen. We have ''Direct TV'' but the problem is not associated with the dish, only the TV. Other channels function properly. Can you help me with this?
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Apparently the TVGOS (TV Guide On Screen) signal on CBS stations (since the 6/12 digital changeover) can cause the sound to be missing on those channels. Use the SAP button on the remote to page through the SAP options. When you return to the normal setting the sound will be restored. This problem should not occur again unless the SAP button is pressed.
It is likely that you have the "picture size" set to a mode that does not match what the channel is actually providing.
Go to the Menu options on your TV and then look for the Picture options. Change the size between the different options (typically 16:9, 4:3, Wide, Fit to Screen, etc.) and see which mode works best for the Fox and CBS broadcasts.
It is likely you have the TV set to Wide or Fit to Screen. Both change the settings to make 4:3 broadcasts fill the screen of a wide screen TV. Changing this to 16:9 should allow you to see the information on the sides and bottom of the screen again.
How far away is the CBS station? Are there any obstacles that would block the signal (say new construction)?
What channels do antennaweb.org or tvfool.com suggest you will get from your location? (Antennaweb is more conservative and assumes an outdoor antenna.) Do you need to rotate your antenna to get one transmitter or the other? Indoor antennas are more likely to get interference and direction issues.
You may want to restore your TV to the default and then rescan the channels. (This may or may not help. It usually helps more with scrambled information than lost channels.)
I hope this helps.
Cindy Wells (good luck. I've had issues with my CBS and Fox affiliates (sharing a transmitter location). At first it was clearly my TV and the reset helped. Now I have no clue as to the cause - the external TV antenna gives a strong signal on the other TV. The problem TV says the signal is bad and this is the closest transmitter and antennaweb says I should get it easily. Even pointing the antenna straight at the transmitter doesn't help.)
I experience the same thing on a day to day basis. The key, is location of the antenna. Depending on where your antenna is located, determines if u can recieve local CBS analog v. digitial. I actually tried sticking aluminum foil to my old rabbit ear antenna legs. to my surprise, I even picked up digital channel I never knew existed. Besides, when the signal transmit in Digital, u are already prepared. Your local CBS afilliate station will be accesable on maybe 2 or 3 channels. example:
Channel 10 analog
Channel 10-1, 10-2, 10-3 digital HD will all broadcast the same programming.