Question about Motorola Mobility RAZR V3

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Motorola Razr - Keypad Doesn't Work

Hello, I own a Motorola Razr V3 and the only key that works is the on off button. I have never dropped it, it was working fine for a year and one day it just stopped working. The screen still works and I can answer phone calls by opening the flip part, but I can't call anyone or text or anything that requires pushing a button unless it is to turn it on or off. Can anyone help me?

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  • Salih yar Jun 26, 2007

    I tried, but didn't work...Any further suggestions??

  • Salih yar Jul 17, 2007

    Thanks Marisha. Somehow, the phone suddenly started working properly before I read yours. May be I pressed the keys unintentionally :))

  • bf66stang Jun 18, 2008

    my keypad wont work i was just using it and then i closed it to get off the phone and i picked it up and the key pad stopped working what do i do?



  • Anonymous Jul 02, 2008

    Key pad went dead. On-Off keys work, but all other key non responsive.

    Hasn't been wet or dropped.

  • mandiluwho Jul 03, 2008

    is this a common problem with the razrs? i have the smae problem. it will work fine one day and then the next it won't then all of a sudden it works again.

  • Anonymous Aug 01, 2008

    I too have the same problem. What did you do to make it work???

  • pizzatony1 Aug 01, 2008

    exact same problem please contact me for more info tony.merulla@sympatico .ca

  • Anonymous Aug 01, 2008

    Yes, I have same problem with Motorola RAZR V3 when the keys stopepd working (froze) and if I pushed them the browser would come up. The problem was solved by blowing hot air from a portable heater tothe phone (remove battery and SIM card first), and then blowing the back and front of the phone with moisture free air. Prior to failure the phone was exposed to humid atmosphere.

  • Anonymous Oct 26, 2008

    Yes, I have the same problem. I had it in my pocket today, but then it rained pretty hard and got a little wet...not soaked, but wet. I have a feeling some of the water seeped into the internal parts.

  • Journye Apr 12, 2009

    I come home from work and my keypad doesn't respond at all cept the end (on/off) button but it lights up

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My phone developed the same trouble............ Removed battery and SIM and blew dry air into anyhole I could find, put it back together and has worked ever since.

Thanks for the tip

Posted on Sep 10, 2008

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Hi i too had the same problem with my brand new phone , just clean the flex cable connections with alcohol , dry it and try using it , it actually worked for me .

Posted on Jul 19, 2007

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My did the same thing and theres not much you can do about it. I had 2 get a new phone and i lost all my pictures!

Posted on Aug 15, 2008

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My Motorola v3 the keypad has no lighting how do i enable this

Posted on Jul 03, 2008

U will have 2 change keypad plate.some moisture might have gone inside of ur phone.first try to clean the key pads carbon n key pad jumper

Posted on Jun 25, 2007

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The phone is locked. It should let you press the unlock code. Default is 1234 but some companies use the last 4 digits of your phone number. If you can't figure it out there are outfits on the internet that will unlock for $7.50.

Posted on Jul 10, 2007

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1 Answer

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looks like you need a clean of the unit and replace the keypad.

refer to here for intructions
http://thydzik.com/motorola-razr-v3-repair-and-housing-change-guide/

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