Question about Aastra Telecom Meridian 6320 Corded Phone (M6320)

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How do you change pre-assigned Feature Keys 2 - 13 ?

My work unit has recently relocated, and the phones we have been assigned were previously in use by another team. The Feature Keys on each persons phone, have all been assigned differently. For example - Feature Key 12 on my phone is Call Park, but on the adjacent desk to mine, the same Feature Key is Auto Callback. Is there a way to cancel/remove the existing Feature Key information, and change it, so that all phones are the same please ? Thanks for your time. Tanya

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This can usually be done via your phone system. However you can program each phone independently by IP'g into each phone.

How do you change pre-assigned Feature Keys 2 - 13 - mitelsoftkeys-zendqu1izf31ikocd2bxa1wl-5-1.png
Hope this helps!

Posted on Jul 03, 2017


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If you haven't received an answer to your request, You can find the manual at the following url:

If it doesn't take you right to the correct page, enter M5316 in the search window and it should find it for you. I tried to upload the document but there was no way to do it. Hope this helps.

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Although I can't walk you through it step by step here, basically heres what you need to do. (if you're somewhat familiar with system programming you might be able to do this)

Put the original phone back.
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How do i reprogram my speeddial numbers on jazz 4400?


From NorStar Support:

To Program Personal Speed Dial Numbers: (Numbers 71 - 94 only.
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 - 94). that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: "Entry xx stored"

If the above doesn't work, try:

To Program Personal Speed Dial Numbers:
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  3. Specify the external line by pressing a line button, a line pool button, or the intercom button. If you don't specify the external line, the system automatically chooses a line for the call.
  4. Dial the telephone number you want to program (up to 24 digits).
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We relocated a M7310 phone and it kept the extension of where it used to be. I need to change it to the extension it's at now and I've tried finding the Set Relocation option but I think our phones are too...

First, move the telephone sets back to where they were.
Next, we'll have to change the system programming2.gif.
Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key 7 times(bottom right arrow).
The display should say system programming.
Press the show key (top right arrow)
The display should say hunt groups
Press the next key 2 times(bottom right arrow) .
The display should say Featr Settings
Press the show key (top right arrow) .
The display say Backgrnd music2.gif.
press the next key 20 times (bottom right arrow)..
The display should say set relocation.
Press the chng key. change from N to Y.
Press the release key when finished

Move sets from their old locations to their new locations

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Do Feature **CONFIG, go to CONFIGURATION, select the second option, should say Line something, keep scrolling and it will say I/C: #,. press change, you can have a max of 2 Intercom keys, if you need other info, go to and search for "thenortelguy"

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Switching extensions

What do you mean their phones do not work when transfering to them... their phones still are working, but they might be different extensions now.

If you goto a set, and do a FEATURE * 0, and then press their intercom button, and see what extension comes up.

Lets check the system programming for autoset relocate:
-> get into the system
-> find SYSTEM PROGRAMMING and enter
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There are a couple of options; but the easiest is to get the people to put back their phones to where they were, go into system programming after everyone put their phones back, turn Set Relocation to YES... and then get them to move the sets to their new offices... the phones will take sometime to come up(flashing alot longer than usual), that is because the system is reprogramming the sets to their new port assignment.

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steady green light- immediate ring
green fast flutter- no ring
green slow flash- delayed ring
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