Question about Kenmore 98702 Stacked Washer/Dryer

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Loud metal on metal noise, and sparks in rear of dryer

We have a stackable kenmore washer/dryer which has been great, until a couple of days ago when we had to stop using it for fear of fire! I had a load of clothes in there and thought a large metal zipper or something metal fallen from a pocket was causing the problem, but when I took all the clothes out and turned the dryer on by itself the terrible noise continued. When I opened the door to stop the machine I could see the heater coils heated to red and sparks flying in the rear of the machine. We opened it up at the back (what a job!), though couldn't find anything loose. We've vacumned out the excess of lint and are now putting it back together to test it! Before we do though, any idea's on what's causing this problem and if we need to do more?

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I've seen sparks flying out of an appliance before!
It could be a bad motor so be careful if you plan to plug it in again!
I would leave the back cover off before trying again so as to see what's sparking!

Posted on Jan 19, 2009

  • Jack Iaria
    Jack Iaria Feb 01, 2009

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