Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Acer Aspire 5535 Webcam wont work on windows live messenger

My windows live messenger wont let me show my web cam to others.
i have just got my laptop about 1 week ago i dnt understand y its not working on msn. The webcam workes by its self but just not on msn live messenger. How do i solve this problem. PLEASE HELP

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  • 16 more comments 
  • florence_boy Jan 19, 2009


    every time i go 2 show webcam on my windows live messenger it says."We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again."

    its the new version of messenger and i have a Acer Aspire 5525

  • Anonymous Jan 27, 2009

    I HAVE THE SAME PROBLEM I HAVE JUST BOUGHT A MICROSOFT LIFE CAM VX 1000 . I CAN MAKE IT WORK IN ITS OWN PROGRAM BUT IT WILL NOT TURN ON WHEN USING WINDOWS LIVE, ALSO RECENTLY INSTALLED. I AM ON SKY BROADBAND WITH Mc Afee SECURITY . CAN ANYBODY HELP. THANKS

  • Faux World Jan 28, 2009

    I have exactly the same problem, my laptop is an Acer aspire 5535
    series. Had it since last saturday and at first webcam on Live
    messenger 2008-2009 worked perfectly. Then it suddenly wouldn't allow
    me to use it, it simply said : "Your webcam device is currently unavailable at this time. Please check it's not in use by another programm."
    And on my contacts messenger window it says: "Contact has cancelled invitation"
    If anyone has any answers i'm all ears.
    Thanks.


  • Anonymous Jan 28, 2009

    I bought the Aspire 5535 last week. And again it wont recognise the cam in msn messenger. It works fine with the Acer software but not in msn.

    Its clearly an msn compatability issue so im going to try use an older version of msn until they sort it or release a patch.

  • Mean1974 Jan 28, 2009

    I have same problem with my mikomi 1.3mp.No fix for problem as yet although if you use windows messenger from your start menu that will work but is of course a basic messenger use this if you must use a webcam use the other if not.

  • shaunmuir Jan 28, 2009

    It came up "we are unable to run audio and video setup" and claims it could be in use from another program?

  • Anonymous Jan 29, 2009

    exactly the same problem, it keeps telling me the camera is possibly already in use, which its not

  • jessweirx Feb 21, 2009

    I have exactly the same problem. Last week I brought a Ymikokmi webcam and it worked for a while. Then i downloaded the new messenger and it still worked then all of a sudden it stopped working. My firewall is turned off and i have adjusted the properties loads of times and it still doesn't ork. It only works on AMCAP and my computer. Not on the internet or anything. Please can anyone help? Thanxs
    Jessweirx

  • Anonymous Feb 24, 2009

    Yeah I'm pretty sure it's just because the new one is a beta or something.

  • Anonymous Feb 27, 2009

    the newn msn that i have jjust downloaded will not a.llow me to show my webcam to oothers however it will allow me to use it just on the computer when it is not on windows live

  • gaxpugh Mar 01, 2009

    I have same problem with my acer 2930. Having spent 4 hours trying to get messenger live to work, I gave up and tried skype. It worked straight away and is brill!

  • DianeBrooks Mar 06, 2009

    I have a acer aspire 5735 and when I try to use the built in webcam on windows live messenger it says that it is being used by a differecnt programme, which it's not. It works fine on it's own. Why?

  • Anonymous Mar 08, 2009

    i have the new msn and when i tr and send it to people it is saying that it is being used by another program but i have looked and i cannot find what it is being used by. i dont know what to do i habe looked in all of my settings

  • m_lodding Mar 10, 2009

    i am having the same problem and checked everyone for other program but cant find and tryed to change settings on msn but it wont let me. i have Toshiba Satellite

  • JUDALS Mar 15, 2009

    i HAVE AN ACER ASPIRE ONE NETBOOK, WANT TO USE WEBCAM ON MESSENGER BUT WHEN I GO TO START WEBCAM CONVERSATION NOTHING IS HIGHLIGHTED WEBCAM WORKS ON IT'S OWN BUT NOT IN MJESSENGER, HELP!

  • rayabug Mar 23, 2009

    I have the same problem. It worked until I upgraded to the new msn

  • Anonymous Apr 01, 2009

    I have the same problem, my older msn version worked vwit my cam

  • BOZAPE
    BOZAPE May 11, 2010

    Which version of Windows Live Messenger are you using?
    Did you check the audio and video settings in Windows Live Messenger?

    The latest version of WLM is 9.0 and you can download fromhttp://messenger.msn.com

    Can you test if the webcam works fine with other chat software like AIM or Yahoo Messenger or Skype?

    Let me know


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I had the same issue when i installed new Messanger 2009. I found another thread that states that it is Macfee site advisore is the problem go toprogramm files / macfee / site advisor. in that folder look for the file sasets.ini....

right click on the file and open with notepad scroll down to see the following and change the (1) to 0



[msnmsgr.exe]
Enabled=0 ........... change the 1 in this line to a 0
Type1=0
Type2=0
NotifyChange1=0
NotifyChange2=275
EnumID=7



then save restart it shoild work
..

Posted on Mar 01, 2009

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Go to McAfee site advisor, usually on top toolbar, use drop down menu and select about if version is not 2.9.258 use drop down menu and select get latest version........follow prompts......must reboot when complete.................worked brilliant for me

Posted on Mar 17, 2009

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