Question about Kenmore Washing Machines
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Posted on Jan 02, 2017
110.23032102 shows as a kenmore model number. I couldn't find a matching part number, so we'll work off the assumption that it is the model number. That being the case, if just the top portion of the agitator does not work, you are likely looking at and agitator dog problem. Yes, it's a silly name for the part, but that is what it says right on the manufactures replacement part. While you are in there, I would also recommend replacing your thrust spacer as well as they get brittle over time. So, once you have part numbers 80040 (agitator dogs) and 8055228 (thrust spacer), here's how to swap them out. First remove your fabric softner dispenser. It should have a blueish/ green ring around it. The ring locks it in place. Lift the ring and the dispenser will lift off. Next, as you look down under where the dispenser was, you will see clear plastic with a black rubber ring around it. There are 2 tabs sticking out of the top of it, just grab these (needle nose pliers would make it easier) and pull it up. Under that you will find a bolt (7/16" if I remember correctly) Remove the bolt and the whole agitator can lift out now. If only the top half comes off, don't worry about it. the bottom half can stay without a problem. As a matter of fact, the thrust spacer sits between the 2 halves. Now, the area where the bolt came out is a seperate piece. It may or may not be held in by two white plastic tabs at the bottom. If it is, just work the tabs off with a small flat head screwdriver. Once this piece is seperated, you will now see your agitator dogs. There is a ring holding them on from the bottom. Slide the ring off and replace all 4 dogs. Wipe any extra fabric softner and shavings from the previous dogs out. Re-assemble in reverse. .
Posted on Jul 09, 2008
Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.
Posted on Dec 30, 2008
Sounds like a lid switch. there should be a hole under the lid on the right side about the size of a dime. Make sure the plastic "flipper" is inside and "clicks" when you push down on it with a pen.
Posted on Apr 22, 2009
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
It sounds as if your "Agitator Dogs" are damaged or broken. These are plastic pieces that allow the top agitator to turn only one way.
Please see the following for how to access and replace them if necessary.
1. Remove the fabric softener dispenser.
2. Using a short flat blade screwdriver, remove the cap.
3. You may see a 1/2" square plastic nut.
I've used a 1/2" extension for a socket set to remove the nut.
4. Pull the top agitator off and turn it over carefully.
You should see the agitator dogs (per the illustrations).
Replace them if necessary and re-mount the agitator, tighten the bolt carefully, put the cap and fabric softener dispenser back on and the top part of the agitator should only turn one way.
Posted on Nov 06, 2009
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