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I've had a similar problem on a few occasions with this model of washing machine. The first time I had a repairman come out and he found a dime in this little black box which connects to the drain hose at the bottom of the machine. I watched him fix it the first time and have had to do it a few times after myself. Both times it was a dime that had slipped through and caused an enormous racket when the machine tried to go into spin mode.