Question about Pure Digital Flip Mino Digital Camera

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Flip Ultra camera - after turning on, the Flip icon shows up, but then freezes. It won't even shut off. We have to take the batteries out to turn it off. Called customer service 3 days ago. Was told to take the batteries out for 24-48 hours, then put them back in and it should work. We did this, but the camera is still frozen. I only bought the camera this past May (2008) I was taping and then when I turned my flip off, it froze up and now won't do anything.

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  • capecoddave Mar 15, 2009

    Turn in the ultra, see the Pure Digital logo, nothing. Shuts off maybe an hour later. Unusable. Pure Digital support site amazingly unhelpful.

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  • Master
  • 684 Answers

This should be a problem with your memory card...... If you are using a Memory Card try to use a smaller size memory card....... If you are not using a memory card then thats a problem with the camera itself........ Good Luck.....

Posted on Jan 19, 2009

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3 Answers

My flip video won't turn off or record, won't be acknowledged by PC via USB port - seems to have frozen - screen is black but light behind it showing power is on but can't do anything with it.


To fix, I held the on/off button down for an extended time (around 10 secs approx) until it finally turned off. Left it alone for a few minutes and then turned back on. Worked okay. Also got a response from flipshare support who said there is a reset button inside the tripod space, use a pin to press that and then fully recharge camera via USB slot on PC.

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If the camera2_bing.giffreezes, and if it freezes more frequently and you experience decreasingbattery runtime, you may need a battery replacement. If battery replacement doesn't cure it you need a new motherboard.There is a servicethat can fix common issues like the battery screen, on Flip VideoCameras Flip Video Repair

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Stuck on Flip Video logo when I turn it on & can't turn off!


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1 Answer

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1 Answer

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1 Answer

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2 Answers

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I found a fix that worked for mine.
It was doing the same thing, freezing at the "Flip" screen and would not turn off. I did the remove the batteries deal. It worked once but issue reoccured 2 months later and the battery fix didn't fix it.
What did fix it was...
With the camera off, hold down the Right Arrow button and the trash can button at the same time and turn the camera on.
A few seconds later, I was at the start recording screen!!

Good Luck!

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1 Answer

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Flip support helped me solve this problem. Their procedure is to take the batteries out of the camera and leave it sit for 48 hours. After 48 hours, put different batteries into the camera and turn it on. Your problem should be solved. It worked for me the first time and now I currently doing it for a second time. Waiting for 48 is no fun, but at least it works and fixing it is not expensive. No explanation was given to me about the problem.

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1 Answer

My flip video won't turn on even with new batteries.


my flip camera will not come on even with new batteries

May 11, 2009 | Pure Digital Flip Video Ultra Camcorder

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