Question about Modems

1 Answer

Verizon DSL spotty service

Hi,
we have verizon dsl in use at our home here, and when it works, it is really great. unfortunately, it seems that the modem that was provided periodically drops the dsl signal, and whomever is using the internet at the time is kicked back to a 'local' connection on the network, rather than 'local and internet'.

the modem provided by verizon is the westell 6100.

after observing the lights on the modem, i have seen that the 'ethernet' and 'dsl' lights on the modem seem to flash, or turn off around when the network on the computers revert to local only.

i was wondering if anyone else has experienced this problem, and if so, how did they fix it?

one minor side note, i have noticed that the phone line and cat-5 cable connection ports in the back of the modem do not have the 'tabs' that click and hold the cables all the way in to the modem, is this a standard thing for this type of modem? or is it something that may be leading to the problem?

Posted by on

  • tom_swartz07 Jan 19, 2009

    hey thanks!

    ill call them asap and see if they could fix it!


×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,605 Answers

To answer your first question, call verizon to fix the line. it is dropping. Second have verizon change a dsl and test it out.
as far as the tab on the CAT-5, the tab is to lock the cable in place, without it, it will work but you have no insurace as to the connection status. (need cable with tab).

Posted on Jan 19, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I recentley bought a dsl 2320b modem and now found out that it isn't supported with dlink anymore. There is no internet light on and the status light flashes very little. power light is red. dsl is steady...


Do you have an Internet service provider (ISP), like AT&T or Verizon (if you live in the US) ? Usually, your ISP will give you a modem/router (cable or DSL) for free when you sign up with them for Internet service.

Dec 20, 2014 | D-Link DSL-2320B

1 Answer

Westell 6100F: dsl lite on ,internet lite blinks/steady, data light out and stays out, no internet, no network device or dsl modem in device mgr, called verizon they said my network card is bad, took pc to...


Try a different ethernet cable. It could be that your cable is bad. I had that happen to me before. My was from the modem to the router. If it was working at the store and not at home, then it is cable. It is should bea cheap fix.

Oct 20, 2009 | Westell Wirespeed LiteLine 6100...

1 Answer

NEDD TO REINSTALL VERIZON DSL BUT LOST


You have to connect to the computer to the modem directly. Turn off the firewall program. There should be a reset button located on the back of the modem. Push and hold the button for thirty seconds. After the thirty second the modem should reboot. After the modem reboot, loard any browser and the verizon online should take on it own.

Sep 28, 2009 | Westell Wirespeed LiteLine 6100...

2 Answers

I have DSL/verizon,modem 6100F i keep loosing my internet connection


Your problem definitely sounds like an intermittent connection problem. It can either be one of two things. #1. You have a defective modem, or #2 It's a network problem. I will definitely go with #2. Here's the thing. The problem you have is very very very common not only to Verizon DSL customers, but also to other Internet Service Providers as well. The best way to fix the problem is to understand what's causing the problem. There are two types of intermittent connection problems. The first is Intermittent Sync. You'll know if you have this problem because the DSL light will be blinking everytime you get kicked out. That means there's no internet connection, The modem cannot detect and establish a connection with the Central Office. The second is Intermittent route (which I know is you're problem), The DSL light is steady, but the Internet light almost always turns OFF or turns RED. The only way to fix this problem is to coordinate with Verizon. The reason is because the problem is outside your house. The long cable lines, the drop wire, the cables that passes through from the Central Office to your House can all be damaged, If that's the case, then a technician is required to go out and fix the problem. Don't worry about calling Verizon, this is a network problem and you won't be charge for anything. I know losing internet connection is very frustrating. Give your ISP a chance, they will definitely fix the problem if you give them the opportunity to do so.

May 28, 2009 | Westell Wirespeed LiteLine 6100...

1 Answer

DSL loses signal during VOIP call.


hi,

i worked for verizon for two years and I encounter this problem many times,to tell you honestly,its not with you internet connection since if you'll notice,while you are connected to the internet and you make a call or call someone,its interrupted... Obviously,its the phone itslelf,the signal comng from the phone is different from the signal of the internet...thats the reason why you need a modem to convert the signal coming from the phone line to make it work for internet,,,what I suggest is you change the DSL plan from the Dry Loop to the regular dsl with the phone...

thanks and God Bless

Mar 20, 2009 | Westell Wirespeed LiteLine 6100...

2 Answers

Yes i want to find out if a cable modem will work with your dsl phone internet service?


No.

A cable-modem connects with a coax-cable to the cable-company's network, but a DSL-modem connects with telephone-cable to the telephone-company's network.

Jan 27, 2009 | AT&T High Speed DSL Modem

1 Answer

WESTELL WIRESPEED DSL MODEM B99-210014-03


Probably not - contact your DSL internet service and ask what modem they suggest.

Sep 26, 2008 | Westell Wirespeed LiteLine 6100...

1 Answer

No Internet light, but an Ethernet light that blinks?


for westell 6100 modem usb driver installation follow the steps for windows xp
-close all programs
-unplug usb cable from the pc
-insert installation cd from verizon
-plug usb cable back to pc
-wizard will pop up found new hardware
-click next then follow instructions
-select usb connection on the installation

Dec 14, 2007 | Westell Wirespeed LiteLine 6100...

2 Answers

Frequent internet disconnections


Its your network problem! your network doesnt support more load at DSL lines! you must complaint to them about this! Its not hardware malfunctioning its all about network issues!

Dec 08, 2007 | Modems

6 Answers

Can only get dsl if i use landline


Hi, Rob just studied ur problem.Iam a tech which handles this kind of issue. I talk to verizon,at&t,bellsouth,qwest daily for such issues. Well i can suggest u onething u can get the efficient speedstream 4100 series modem which comes with a 1 yr warranty. And also checkout with verizon clearly abt ur distance from the central office.Bcos might be ur dsl circuit may be not technically feasible i:e NTF. For further clarifications plz get back to me.

Jun 07, 2007 | Westell Wirespeed LiteLine 6100...

Not finding what you are looking for?
Modems Logo

Related Topics:

517 people viewed this question

Ask a Question

Usually answered in minutes!

Top Modems Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

yadayada
yadayada

Level 3 Expert

60960 Answers

Are you a Modem Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...