Question about SanDisk Sansa e250 MP3 Player

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Reformatting when i click the new folder i get this message "unable to creat the folder new folder. the system cannot find the file specified" what should i do and you've been a big help so far thx

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Here is what I found in the Sandisk forums - make sure you download the firmware for your exact player only, or else it won't work right:

Assuming it's a v1 model, you can try updating the firmware through recovery mode. Here's how:

1) Download the firmware file for your region from Sandisk's website - go to Support, Sansa Players, software & drivers, e200 series

2) Extract the files you downloaded in step 1 to a folder on your computer where you'll be able to find them. There will be 2 files in the archive, one is a .ROM file and one is a .MI4 file.

3) Create a new blank empty text file and name it sansa.fmt. Do not name it sansa.fmt.txt. Put that file in the same folder where you put the extracted files from step 2. You now have 3 files in that folder: the .ROM, the .MI4, and the .FMT files.

4) Turn off the player if it's on by holding down the menu/power button. You might need to hold it down for 15 to 20 seconds.

5) Put the HOLD button on the top of the player to the ON position. The ORANGE tag will be showing.

6) Hold down the RECORD button on the left side of the player while connecting it to the computer.

7) You should see a message on the player to the effect MSD MODE 2.0 USB CONNECTED or something similar. If you don't see it, go back to step 4 and try again.

8) Look in My Computer. You should see a new removable drive labeled 16MBFORMAT if all has gone according to plan. DO NOT TRY TO FORMAT THIS VOLUME!

9) Drag and drop the 3 files from step 3 into the root directory of the 16MBFORMAT drive. Right-click on the 16MBFORMAT volume and select Eject or, alternatively, use the safely remove hardware icon in the system tray.

10) Unplug the player from the computer. It should update the firmware, format itself, and then reboot.

The above instructions only work with the v1 model.

Posted on Jan 19, 2009

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I had the same problem two days ago.

Working on the assumption that the problem was a corrupted file, here's how I fixed it. As you'll see, I connected my Clip an Macintosh computer to fix it, but there is probably an analogous procedure using a PC. But I'm not very PC savvy, so someone else will have to figure that out.
Also, I don't know that all the following steps are needed, for example, trashing the old content folders and creating new ones, but this is what I did, and success resulted:

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Click on Clip's icon to open it.

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Don't bother copying content folders AUDIBLE, AUDIOBOOKS, MUSIC, PODCASTS and RECORD. (Later, you'll create new folders to replace these, to ensure that no corrupted file is reloaded to the Clip.)

Go to the Mac's Utilities folder. Launch "Disk Utility." Select Disk Utility's "erase" function. On the left, where disks are listed, select the Clip. Click on the "Volume Format" dialog box and choose "MS-DOS filing system." (Don't bother with any of the erase options, such as replacing all data with zeroes. Just do the basic erase.) Erase the Clip.

When erase is completed, drag copies of Clip's system files from Mac desktop back onto Clip icon.

Use "new folder" function to create new AUDIBLE, AUDIOBOOKS, MUSIC, PODCASTS and RECORD folders on the Clip.

Eject Clip from Mac and note whether the screen shows the Clip "refreshing" normally. If it does, you're in business.

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