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In a sense, it does use ink. In the form of a film, like carbon paper. you can get replacement rolls here, or just type in your model number and film in to a search engine. http://www.officeworld.com/supplies-finder/Sharp--UX-P200--thermal-fax?gclid=CMuQvazhhaUCFYdc2goddDh1NQ
The best thing you can do, short of launching the thing into inter-galactic travel, is to clean all of the plastic parts of the machine with an anti-static cleaner. Particularly, the roller that feeds the paper and the carbon roll. Remove all paper and carbon film and unplug the machine. Clean inside the paper housing and the feed rollers before turning it back on. It sounds like a build up of static electricity, a common problem on such thermal based fax machines. Remember, the paper has the propensity to curl because it is on a roll, so any extra help it gets will send it curling like mad. Good Luck.
On inside of machine it states how to: 1. Place new paper roll on the left hub while pushing it in, lowering the roll into the compartment making sure it is inserted onto the right hub. 2. Pass the leading edge of the paper through the paper cutter guide and the cutter. 3. Remove any slack in the paper. 4. Close the cover. The paper will feed out automatically.
Please make sure that you have the right paper roll.
Your machine takes a thermal paper roll, which means it actually burns the print into the surface of the paper as opposed to printing with a ribbon or ink roller like other makes.
The thermal paper will only show a print on one side of the paper, in other words if you do indeed have the right roll and it is in upside down you will get a blank printout.
An easy way to see if it is the right paper hold the roll in your one hand and scratch a line with the thumb nail of your other hand accross the surface of the roll,if you get a black line on the paper then it is the right one, otherwise you have what we call a "bond" paper roll and it will not work in your machine.
If you got the "black line" with your thumb nail, then lift the printer head arm (green lever) place the roll in position with the paper rolling out from the bottom of the roll towards the front of the machine, pull the paper out past the catch mechanism and close the printer ****.Tear off the excess paper and replace the printer cover.
You should be ready to go ahead with sales.
This should solve the problem .
THere must be a rolled paper in the roller exit... try to remove is there is such... roller exit is located on the cover... it is a long black roller about 8 inches long. its color is black... is you see white long roller on the cover, that is the problem.... remove that rolled paper HOPE it helps. GOD BLESS YOU. JOHN 3:16