Question about Dell Dimension 4500S PC Desktop

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Disk Drive will not work.

When my computer wouldnt turn on I went inside of it and unpluged my disk drive and floppy disk drive and then plugged them back in.Well i fixed the problem with my computer which had nothing to do with the disk drive and now my computer will not pick up the disk drive it spins the disk and claims nothings wrong with the drive.what should i do?

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Go back and make sure all cables are properly connected,them got to device manager, and uninstall the disk drive and reboot. That worked for me once.

Posted on Jan 18, 2009

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Troubleshooting Floppy Disk Drive Problems in Windowxp


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Dec 04, 2008 | Microsoft Windows XP Professional

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Trubleshoot Motherboard


More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters such as video card are inserted correctly and didn't "pop-up" due to vibration.
System has no power at all. Power light does not illuminate, fan inside the power supply does not turn on, and indicator light on keyboard does not turn on. PROBABLE CAUSE DIAGNOSIS SOLUTION
Power cable is unplugged. Visually inspect power cable. Make sure power cable is securely plugged in.
Defective power cable. Visual inspection, try another cable. Replace cable.
Power supply failure. Power cable and wall socket are OK, but system is still dead. Contact technical support
Faulty wall outlet;circuit breaker or fuse blown. Plug device into socket know to work and test. Use different socket, repair outlet, reset circuit breaker or replace fuse.



System inoperative. Keyboard lights are on, power indicator lights are lit, and hard drive is spinning. PROBABLE CAUSE DIAGNOSIS SOLUTION
Expansion card is partially dislodged from expansion slot on the motherboard. Turn off computer. Take cover off system unit.
Check all expansion cards to ensure they are securely seated in slots. Using even pressure on both ends of the expansion card, press down firmly on expansion card.
Defective floppy disk drive or tape drive. Turn system off.
Disconnect the cables from one of the floppy drives. Turn on the system, check to see if the keyboard operates normally. Repeat until you have located defective unit. Contact Technical Support.
Defective expansion card. Turn computer off.
Remove an expansion card. Make sure expansion card is secure in expansion socket.



System does not boot from hard disk drive, can be booted from floppy disk drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Connector between hard drive and system board unplugged. When attempting to run the FDISK utility described in the HARD DISK section of the manual you get a message, INVALID DRIVE SPECIFICATION. Check cable running form disk to disk controller on the board. Make sure both ends are securely plugged in; check the drive type in the Standard CMOS Setup (in your motherboard manual).
Damaged Hard Disk or Disk Controller. Format hard disk; if unable to do so, the hard disk may be defective. Contact Technical Support.
Hard Disk directory or FAT is scrambled. Run the FDISK program, format the hard drive(See HARD DRIVE section of manual). Copy your backup data back onto hard drive. Backing up the hard drive is extremely important. All Hard Disks are capable of breaking down at any time.



System only boots from Floppy Disk. Hard Disk can be read and applications can be used, but booting from Hard Disk is impossible. PROBABLE CAUSE DIAGNOSIS SOLUTION
Hard Disk boot program has been destroyed. A number of causes could be behind this. Back up data and applications files.
Reformat the Hard Drive as described in the Hard Drive section of the manual. Re-install applications and data using backup disks.



Error message reading "SECTOR NOT FOUND" or other error messages indication certain data is not allowed to be retrieved. PROBABLE CAUSE DIAGNOSIS SOLUTION
A number of causes could be behind this. Use a file by file backup instead of an image backup to backup the Hard Disk. Back up any salvageable data. Then do a low level format, partition, and high level format of the hard drive( see Hard Disk section of your manual for instructions). Re-install all saved data when completed.



Disk formatted on IBM PS/2 will not operate with this system. PROBABLE CAUSE DIAGNOSIS SOLUTION
The IBM PS/2 uses a different format than other computers. IBM PS/2 disk format will not work in an AT type computer. Format disk in the AT type computer insert disk into the IBM PS/2 and copy the files you wish.



After install an expansion card (network card, tape drive card, etc.) the system no longer works properly. PROBABLE CAUSE DIAGNOSIS SOLUTION
No power to monitor. All or part of the system may be inoperable. The new card may work but a mouse or COM port may not work. Change the interrupt or RAM address on the new expansion card. See the documentation that came with the new card in order to change pin settings. many expansion devices come with proprietary software that will assist you in doing this.



Screen message says "Invalid Configuration" or "CMOS Failure." PROBABLE CAUSE DIAGNOSIS SOLUTION
Incorrect information entered into the configuration (setup) program. Check the configuration program. Replace any incorrect information. Review system's equipment. Make sure correct information is in setup.



Screen is blank. PROBABLE CAUSE DIAGNOSIS SOLUTION
No power to monitor. Power connectors may be loose or not plugged in. Check the power connectors to monitor and to system. Make sure monitor is connected to display card, change I/O address on network card if applicable.
Monitor not connected to computer. See instructions above.
Network card I/O address conflict. See instructions above.



System does not boot from hard disk drive, can be booted from floppy disk drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Connector between hard drive and system board unplugged. When attempting to run the FDISK utility described in the HARD DISK section of the manual you get a message, INVALID DRIVE SPECIFICATION. Check cable running form disk to disk controller on the board. Make sure both ends are securely plugged in; check the drive type in the Standard CMOS Setup (in your



Problem PROBABLE CAUSE DIAGNOSIS SOLUTION
Memory problem, display card jumpers not set correctly. Reboot computer. Re-install memory, make sure that all memory modules are installed in correct sockets. Check jumper and switch settings on display card. See display card section for information of settings.
Computer virus. Use anti-virus programs (McAfee/PC-cillin, E-port, etc) to detect and clean viruses.



Screen goes blank periodically. PROBABLE CAUSE DIAGNOSIS SOLUTION
Screen saver is enabled. Disable screen saver.



Keyboard failure. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keyboard is disconnected. Reconnect keyboard. Check keys again, if no improvement, replace keyboard.



No color on screen. PROBABLE CAUSE DIAGNOSIS SOLUTION
Faulty Monitor. If possible, connect monitor to another system. If no color, replace monitor.
CMOS incorrectly set up. Call technical support.



Floppy drive lights stays on. PROBABLE CAUSE DIAGNOSIS SOLUTION
Floppy Drive cable not connected correctly. Reconnect floppy cable making sure PIN1 on the Floppy Drive corresponds with PIN1 on floppy cable connector.



Error reading drive A: PROBABLE CAUSE DIAGNOSIS SOLUTION
Bad floppy disk. Try new floppy disk.
Floppy disk not formatted Format floppy disk(type ENTER)



C: drive failure. PROBABLE CAUSE DIAGNOSIS SOLUTION
SETUP program does not have correct information. Boot from drive A: using DOS system disk. Input correct information to SETUP program.
Hard Drive cable not connected properly. Check Hard drive cable.



Cannot boot system after installing second hard drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Master/Slave jumpers not set correctly. Set master /Slave jumpers correctly.
Hard Drives not compatible / different manufacturers. Run SETUP program and select correct drive types. Call drive manufactures for compatibility with other drives.



Missing operating system on hard drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
CMOS setup has been changed. Run setup and select correct drive type.



Certain keys do not function. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keys jammed or defective. Replace keyboard.



Keyboard is locked, no keys function. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keyboard is locked. Unlock keyboard



If a problem persists, please search for a solution or post a question in our tech support forum in our Help Desk.

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1 Answer

My cpu won't boot


Is there a disk in your floppy drive?
Do you use the floppy drive at all? (Most people no longer do)

If you don't, unplug the power, open the case, disconnect the floppy drive.
Plug it back in, power it on, and go into the BIOS setting screen (depending on the computer, there are different things to do, like hit the DEL key, or F12, or F2, or ESC etc)
Once you are in the BIOS screen, disable the floppy drive detection, save it and try booting again.

It sounds like your floppy drive has gone bad. By removing it, and disabling it in the detection, you can get deeper into the problem (if there is one after that)

Sep 03, 2008 | Intel Motherboard

1 Answer

Won't read disks


Hey Rorel,

The issue could be either the floppy drive or the disk. If you have another computer with a floppy drive or know someone that does try using the disk on their drive. If the drive cannot read the disk then the disk is bad. If it ok the external floppy drive could be bad. Keep me posted.

Thanks,
Tech101

Jun 23, 2008 | Teac Floppy Drive 235HF Internal Floppy...

1 Answer

External a drive


Make sure there is nothing inside before inserting a new disk.

Also, try to get one of those disk drive head cleaning disk and run it.

Mar 10, 2007 | TDK External USB Floppy Drive FDD-100AX...

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